Final USITC Report on Chinese Quartz Imports June 2019 | Page 52

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The majority of purchasers (33 of 45) reported that they sometimes or never purchase 
the lowest‐priced product. 
Importance of specified purchase factors  
Purchasers were asked to rate the importance of 18 factors in their purchasing decisions 
(table II‐7). The factors rated as very important by more than half of responding purchasers 
were availability (43 firms), product consistency (39), color/design/aesthetics (37), quality 
meets industry standards (36), reliability of supply (36), delivery time (34), price (27), delivery 
terms (25), quality exceeds industry standards (24), and product range (23). 
Table II-7
Quartz surface products: Importance of purchase factors, as reported by U.S. purchasers, by
factor
Very
Somewhat
Not
Factor
important
important
important
Availability
43
---
1
Color/design/aesthetics
37
5
1
Delivery terms
25
14
4
Delivery time
34
10
---
Discounts offered
9
21
13
Extension of credit
8
12
23
Made with Breton manufacturing equipment
31
7
5
Minimum quantity requirements
11
13
19
Packaging
15
11
17
Price
27
17
---
Product consistency
39
4
---
Product range
23
18
2
Quality meets industry standards
36
6
1
Quality exceeds industry standards
24
15
4
Reliability of supply
36
6
1
Technical support/service
18
20
5
U.S. transportation costs
14
19
10
Warranty
21
19
1
Source: Compiled from data submitted in response to Commission questionnaires.
As described in Part I, there are two processes by which quartz surface products are 
manufactured: Breton‐made and non‐Breton‐made quartz surface products. The majority of  

II‐22