Final Report - Professional Services Activities Environmental Scan Final Report - Professional Services Activities En | Page 27

5.3.5 Questionnaire design and information coverage
The survey length was approximately 30 minutes to ensure that the questions focus on key
information required and to minimize respondents’ fatigue which will lead to lower level of
accuracy in responses. Professional Services ES looked into the following: -
Section
A
Requested information
• Type of ownership
Business Profile
• Business function and main business activity in Malaysia
B
Workforce
Profile
(current and future)
• Total number of employees and outsourced professionals
• The breakdown of employees by gender, citizenship
status and age group
• Average working hours of employees per week
• Breakdown of full time employees, vacancies and new
positions to be generated in 2017/18 by 2-digit MASCO
• Salary range of employees by 2-digit MASCO
• Hard-to-fill positions and the key reasons
• Critical occupations by 4-digit MASCO, their required
qualification and number of new hires for such positions
• Skill gaps of entry-level employees
C
Workforce
development
and
retention initiatives
• Training or upskilling programs provided to employees
• Cost of training and source of funding
• Current and planned initiatives to attract, develop, and
retain employees
D
Collaboration
educational
with
•
and
TVET institutions
Types of interaction with educational and TVET
institutions
•
Types of educational and TVET institutions that
company collaborates with
E
Industry trends and • Key emerging trends in the sector
prospects • Future skill requirements of the sector
• Key drivers and barriers for growth
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