This is stage when the garments have been purchased
This stage only occurs when compliments have been made or the customer is not satisfied with their purchase
During this stage, most customers can be angry or rude. Throughout this staff must remember to stay professional by keeping calm
Staff must always remember to apologise for any inconveniences that they or other staff members may of caused
Top tips for the post-transaction stage:
1. Know your product
2. Greet the customer
3. Ask if they need help
4. Always smile
5. Be welcoming
6. Respect their wishes
7. Be honest
8. Treat the customer how you want to be treated