Your part-time study options within Tourism , Events and Customer Service include :
SVQ : Customer Services SCQF Level 5
SVQ Level 3 Customer Services SCQF Level 6
Rebecca Saxton
HND Travel and Tourism
The course at Kirkcaldy campus was amazing . The travel and tourism lecturers were lovely . All the students built a really good rapport and that ’ s carried on into the airport . A lot of us work there and there are friendly faces everywhere . When we were in the classes day-to-day , we got a realistic insight as to what your day would be like at work . So , we would learn for example how to check someone in , how to deal with customers and how to deal with complaints . And we carried that into a cabin role too so you got a taste of everything and that made us think what we would prefer to do when we were in the industry .
“ It ’ s the kind of career that you can do for such a long period of time . There are so many different paths you can go down .”
TOURISM , EVENTS AND HOSPITALITY
When I was at college , I applied for a job at Jet2 , working as a ground operator , which involved checking in , boarding and security . I did that for two years and I made some really good friends there and really enjoyed it . The HND course helped me hugely with that and made the training much more straight forward and gave me more knowledge before I went into the training about what to expect .
KEY D Dunfermline K Kirkcaldy G Glenrothes L Levenmouth R Rosyth
Fife . ac . uk OUR COURSES | Prospectus 2023 / 24 | 221