FHA Show Daily Day 1 — April 24, 2018 -2 | Page 20

20 FHA2018 SHOWDAILY 2 4 A p ri l 2 0 1 8 RESTAURANT 3.0 showcasing the future of foodservice in S’pore Given the rapid development in technology, new applications, solutions and business models are now possible to bring about a whole new level of dining experience, and this is what RESTAURANT 3.0 promises to unveil. Presented by Enterprise Singapore, in partnership with Workforce Singapore, Restaurant Association of Singapore and Singapore Productivity Centre, at HotelAsia (part of FHA2018), booth H603- 04 , Level 6, Suntec Singapore, RESTAURANT 3.0 is showcasing the future of foodservice. Tong Shuh Lan (right), director, Food, Enterprise Singapore, explains more to the Show Daily. Why did Enterprise Singapore create RESTAURANT 3.0? Do you see the ideas and workflow solutions being presented in RES- TAURANT 3.0 becoming part of the foodservice scene in the near future? Tong Shuh Lan: RESTAURANT 3.0, developed by Enterprise Singapore, Workforce Singapore, Singapore Productivity Centre and Restaurant Association of Singapore, is a showcase on how a Restaurant of the Future (ROTF) could look like. Restaurants are constantly striving to provide fresher ingre- dients, tastier food and better service to capture the interest of increasingly sophisticated consum- ers. This showcase aims to inspire restaurants of all sizes to explore and adopt different types of tech- of-house and back-of-house. RESTAURANT 3.0 also offers modular solutions which allow businesses to design cost-effective systems as they scale up their ope rations. For example, restau- rants can grow their own produce on-site and allow diners to select their preferred herbs as part of the dining experience. nology to deliver novel customer experiences in an ope rationally efficient manner. Solutions avail- able at RESTAURANT 3.0 span both back-of-house and front-of house, including bite-sized auto- mation equipment, RFID-ena- bled vending machines, robotics and urban farming technology. What kind of showcase will visi- tors to RESTAURANT 3.0 be in for? Tong: At the showcase, visitors will be able to experience first- hand how restaurants could adopt technologies such as order and payment systems as well as robotic service assistants to improve their workflow and operational pro- cesses such as the consistency of food preparation. The exhibit is divided into two sections, front- What about human resources? Would adopting more technol- ogies in food production not affect employment? Are you also looking into balancing both human and technology resources? Tong: The foodservice industry in Singapore employs about 160,000 workers and has traditionally been reliant on manual labour. The drive to transform the sector and increase productivity led to the launch of the foodservice Industry Transformation Map by the then SPRING Singapore, now Enter- prise Singapore, with industry and association partners. The adoption of technology and other innovative solutions can help businesses overcome manpower shortages and open up opportunities for business growth. Technology solutions such as ro- botics or automation can handle repetitive processes better, leav- ing employees to focus on other higher value or skilled activities such as menu engineering, creat- ing new product range to meet consumer tastes and preferences, enhancing customer service and other areas that can improve the business’ bottom line. Technology is not meant to displace or replace humans but to work alongside YOUR FUTURE SOLUTION, IN THE PRESENT. ❝ The adop- tion of technol- ogy ... can help busi- nesses overcome man- power shortages and open up opportunities for business growth. ❞ and improve employees’ working conditions. How can Enterprise Singapore help restaurant owners achieve or reach RESTAURANT 3.0 levels? Tong: Enterprise Singapore works with partners such as Workforce Singapore, Singapore Productiv- ity Centre and Restaurant As- sociation of Singapore (for the food industry) to level up busi- nesses’ capabilities and facilitate collaborations among businesses with complementary capabilities to scale their businesses more effectively. Various financial sup- ports are also available to help companies adopt technology such as the Productivity Solutions Grant, Tech Depot@SME Portal and the Enterprise Development Grant. Drop by Booth 4L3-12 for a demonstration today! GROW your F&B business with OcariaPOS, the complete point-of-sales solution designed for ease of use and flexibility. Looking to AUTOMATE? Try VENDeat, our innovative food vending solution designed and built to your needs. Keans Technology Pte Ltd 3 Kallang Way 2A , Level 4, Singapore 347493 Tel [phone] Fax [phone] [email protected] www.keanstech.com www.ocaria.com