FGI Soft Skills Prospectus Aug 2014 | Page 5

Training & Consultancy Successful employees don’t only have the right knowledge for their job, but also the skills to apply their know-how in the most effective way. While the knowledge might be a black or white matter, the skills to apply them are the full spectrum of colours inbetween. Knowing how to emphatise with your clients and show them their concerns are important to you could make the difference between a one time customer and repeat business. That’s the blue. Knowing how to motivate others can make or break a team and its success. That’s the red. Clean, concise communication can help teams collaborate better. That’s the yellow. Swiftly solving inherent issues and effective time management could not only fit more tasks in a day, but also allow more energy for the important activities. That’s the green. Call us on 01926 405 777 to talk about your needs and how we can help.