Feel the Joy Magazine Summer 2022 | Page 11

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HOME SALES ADVISOR SPOTLIGHT :

YASSY GUERRA

YASSANDRA “ YASSY ” was born and raised in Tampa . After starting college in pursuit of a degree in Mechanical Engineering , Yassy discovered her passion and desire to work with and help others . Prior to joining Homestead Road , she spent 7 years in a successful career in sales and client services , including working with property investors serving as a real estate wholesaler where she leveraged her strong interpersonal skills and positive style . Yassy thrives on building strong relationships and enjoys real estate and professional networking events . Proud of her Cuban heritage and naturally bilingual , Yassy as a Realtor ® has assisted many individuals in achieving the dream of homeownership . In her down time , she is a big fan of yoga and also enjoys tending to her vegetable garden and orchids . Yassy particularly enjoys spending time with friends and family , who she often treats to home cooked meals using the vegetables from her garden .
HOW LONG HAVE YOU BEEN WITH HOMESTEAD ROAD AND WHAT DO YOU DO ?
I have been with Homestead Road since May of 2021 . I am a Home Sales Advisor for the Tampa , Florida office .
WHAT LED YOU TO CHOOSE TO WORK FOR HOMESTEAD ROAD ?
I chose to work with Homestead Road because their values lined up with my personal values which made me even more excited to be part of this team !
HOW LONG HAVE YOU BEEN DOING REAL ESTATE AND WHAT LED YOU TO CHOOSE REAL ESTATE AS A PROFESSION ? WHAT DID YOU DO PRIOR TO REAL ESTATE ?
I have been working in real estate since 2016 . I chose to work in real estate because I enjoy providing information and educating buyers and sellers . Prior to real estate I sold new cars for three years .
WHAT ASPECT OF YOUR JOB GIVES YOU THE MOST POSITIVE ENERGY ?
When a seller tells me how much our service has helped them take this big step in their lives , it is very heartwarming that I was able to be a part of their journey .
WHAT 2 TO 3 WORDS MIGHT YOUR PAST CUSTOMERS USE TO DESCRIBE WORKING WITH YOU ?
Sellers who work with me say that I am patient , helpful and responsive .
CAN YOU SHARE A MEMORABLE CUSTOMER STORY OR SITUATION THAT TOUCHED YOU OR REASSURED YOU OF YOUR PASSION FOR HELPING CUSTOMERS ?
I have many stories , but the one at the forefront of my memory is a gentleman whose girlfriend has passed away and he said he had really hit a low point in his life . He found himself with piles of mail and trash all over his living area , a leaky roof , and he no longer had running water . I was overjoyed that we were able to offer him enough on his home for him to be able to buy a maintenance free townhome . When I went back to his home to sign paperwork , he was looking all cleaned up , wearing a button-down shirt and even had his hair combed back ! He was now really excited about the next chapter of his life and being able to move on from the home that had been a place of sadness and struggle for him .
HOW DOES IT MAKE YOU FEEL WHEN YOUR CUSTOMERS PROVIDE POSITIVE FEEDBACK AFTER WORKING WITH YOU ?
Positive feedback feels great because it provides reinforcement that I provide a good , helpful service to my clients .
WHAT ARE SOME OF YOUR FAVORITE HOBBIES TO DO OUTSIDE OF WORK ?
Gardening , going to the gym or exercise outdoors , yoga , and cooking / baking for fun !
WHAT ’ S A FUN FACT ABOUT YOU THAT OTHERS MAY NOT KNOW ?
I have a twin sister !
IF YOU WERE STUCK ON A DESERTED ISLAND AND YOU COULD ONLY CHOOSE ONE FOOD TO EAT EVERY DAY FOR THE REST OF YOUR LIFE , WHAT WOULD IT BE ?
Tacos with all the fixin ’ s !
WHERE IS YOUR FAVORITE PLACE YOU ’ VE VISITED AND WHERE IS A PLACE YOU HAVEN ’ T VISITED THAT YOU ’ D LIKE TO ?
Olympic National Park was my favorite place I have visited so far . One day I would like to visit Barcelona , Spain .

Customer Experience

My elderly aunt used Homestead to downsize and sell her home in Florida . She was a bit nervous about the process and I wasn ’ t able to be with her to help her through . However , Yassandra with homestead was ! And she made the process so much 11 smoother than we could have imagined . The offer was fair , and her personal touch made this the best decision we could have made . - Tracy V . ( Tampa , FL ).