CAREER DEVELOPMENT
Followership :
The Grass is Greener Where You Water It
by Amy Lassers
Our industry has been challenged over the last two years to continue working through the pandemic . While residents have increasingly been working from home , our industry showed up every day to take care of our customers . Times may have been tough , and our industry was tougher . Property management people are resilient . Our industry is filled with people that give their heart and soul in their daily jobs to serve others , as well as finding solutions to new and unusual problems .
While we ’ ve faced some challenges , we ’ ve also seen some positive things as a result of the pandemic . We have more technology to improve communication , ecommerce opportunities and administrative efficiencies . We ’ re also spending more time on employee experience to ensure that our team members feel supported by providing encouragement , listening to what they need and implementing more diversity and inclusion policies . Afterall , valued employees will always do more . Richard Branson said it best when he said , “ Take care of your employees , and they ’ ll take care of your business .” Other industries are incorporating more flexible and remote working arrangements , and I challenge property management companies to do the same .
As for employees , some have been feeling the burnout and considering making a change . In fact , the Bureau of Labor Statistics reported that a recordbreaking 4.5 million people quit their jobs in November , which grew from 4.4 million resignations in September . The highest resignations came from our sector ,
www . aamdhq . org FEBRUARY 2022 TRENDS | 29