EDUCATION
Seminar Series
Pricing & Location
FEBRUARY 2022
HYBRID
VIRTUAL
Unless otherwise noted :
• In Person : $ 49
• Virtual : $ 49
• Non-Member : $ 79
• Early Bird : $ 49 ( H . o . m . e )
• General : $ 59 ( H . o . m . e )
Location All hybrid or in-person seminars are located at : 7100 E . Belleview Ave . Suite 305 Greenwood Village , CO
Zoom links for hybrid or virtual seminars will be provided upon registration .
H . O . M . E Hands-on Class
THURSDAY
FEBRUARY 17 , 2022 9:00AM -12:00PM
TUESDAY
FEBRUARY 22 , 2022 9:00AM -12:00PM
Water Heater Repair Fundamentals
Water heaters store and heat water for an apartment building . There are two main types of water heaters : gas and electric . Both are basically the same except that gas water heaters have a gas burner at the bottom and a flue vent at the top , and electric water heaters have electric heating elements inside the tank .
This seminar will cover the fundamentals of each system and common water heater problems and solutions .
Plumbing : Pipes , Fittings , and Clean-Outs
In your role as a maintenance technician , you ’ ll need to know about the pipes behind the walls of your apartment community . In particular , you ’ ll need to know what can go wrong with them , and how to make a few simple repairs . This class will teach you the essential components of pipes , fittings and cleanouts and how they impact your role as a maintenance professional .
TUESDAY
FEBRUARY 22 , 2022 9:00AM -12:00PM
HYBRID
Dealing with Difficult People
It is hard to maintain your calm and not take it personally when your customer is being difficult or rude , yet that is what is necessary for business . This class will show you ways to communicate more effectively with the unhappy customer and find a positive solution .
$ 999 MEMBER
In-person / Virtual
$ 1,499 NON-MEMBER
In-person / Virtual
$ 499 MEMBER
In-person / Virtual
$ 899 NON-MEMBER
In-person / Virtual
MARCH 7-APRIL 13 , 2022 4:00 PM - 7:00PM
Certified Apartment Manager ( CAM ) SLAM Certified Apartment Supplier ( CAS )
Our instructors share their years of industry expertise in the multi-family industry to enhance your career and community .
Modules include : Orientation & Industry Essentials ; Property Maintenance ; Financial Management ; Resident Experience ; Risk Management ; Legal ; Marketing ; Human Resource Management
14 | TRENDS FEBRUARY 2022 www . aamdhq . org