February 2021 | Page 33

6 This is so important . It enables them to know all the little things that can make a big difference in the prospect experience . Knowing that the light is just a little different in apt 101 than it is in apt 208 - even though they are the same floor plan - matters . So does knowing that the tour path to 1202 is warmer and brighter in the afternoon . These daily walks allow them to find and remove any little critters that may have taken residency in an apt overnight or get rid of that rogue Mountain Dew can that found its way into the bushes in front of your prime mini model .

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THEY WALK VACANT AVAILABLE HOMES DAILY
THEY PARTNER WITH THE SURROUNDING COMMUNITY

Welding Repairs Railings - Stairs - Fencing Concrete - Parking Lot Lighting Repair - Gutter Cleaning - Bucket Truck Services - Hauling

Architectural dog park products

Another habit of top-notch leasing agents is community involvement . They partner with local businesses to promote them to residents . They are involved in local groups and organizations . When you are a true steward of the community , your connectedness helps your leasing .

8THEY REALLY LISTEN

Excellent leasing agents are excellent listeners . They are in the know with their prospects and hear what their prospects tell them . When someone asks if the community has tennis courts , an exceptional leaser will not only answer the question but ask if the prospect plays . Unfortunately , I know of an example in which a prospect walked into a leasing office and said they had been exploring floor plans on the website . Instead of asking if the prospect had any plans they liked , the leasing agent went right into their routine as if the prospect hadn ’ t said a thing . Listen :)

9THEY WORK TO BE GREAT TEAMMATES

DOG WASH TUBS
FUN PRODUCTS
AGILITY ITEMS
WATER FOUNTAINS
PLAY EQUIPMENT
PET STATIONS
It takes a team . Top leasers make a habit of sharing gratitude and appreciation for their teammates . They bring in treats , handwritten notes , and help others when they need it .
PLAY EQUIPMENT
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800-931-1562 www . aamdhq . org FEBRUARY 2021 TRENDS | 27