FD Insights Issue 6 | Seite 73

B enefit-Focused Selling for Better Cloud Sales I n response to the public’s rising demand for faster and more flexible services, business owners worldwide have turned to the cloud for the operational speed, power, and flexibility they need to succeed in today’s highly competitive market. Whether their customers are looking to develop their own private clouds or deploy a hosted third party cloud solution, the enthusiasm for all-things cloud, provides channel vendors with significant opportunities to generate revenue. To best position themselves as industry leaders, partners must provide customers with completely integrated cloud-based solutions, while educating them on how to make the most of their cloud infrastructure. “Nearly seven years ago, Oracle embarked on a mission to update and modernize all of our applications.” says Stefan Diedericks, Alliance and Channel Director Oracle South Africa. “Very few technology companies have the capacity to cross the chasm from one generation of technology to the next. It requires significant investment, vision and commitment to become both an on-premise application provider as well as a leading cloud application provider. The result is the most comprehensive cloud in the industry, with a complete suite of enterprise-grade applications, on a common platform, all enhanced with modern, socially enabled technologies and applications.“ When one considers that depending on their function the majority of businesses continue to run their IT processes inhouse, it becomes clear that the cloud era is still in its infancy. Therefore, to ensure that end-users enjoy the full benefit of the cloud and to maximize their sales, partners must not only deliver the technologies that allow cloud-enabled businesses to thrive, but also facilitate the robust integration of these products within their customers’ IT infrastructures. Given that when they join the public cloud businesses are choosing to store and process valuable company data outside their walls, the need for a strong, secure integration architecture with robust data management capabilities becomes particularly important. Consequently, public cloud vendors can monetize their knowledge by helping clients marry their current IT system with their future cloud performance objectives. The comprehensive nature of the Oracle Cloud is a key selection consideration for customers. Oracle has the broadest cloud portfolio in the industry, delivering a complete range of production-level, cross-functional business applications for each part of your organisation with information and data shared seamlessly across Oracle Cloud Applications and your other systems. “When we talk about having the most-comprehensive set of enterprise-grade and modern business applications in the cloud, we mean providing a complete suite of sales and marketing applications; a complete suite for customer experience, including social relationship management; and complete suites for enterprise resource planning (ERP), human capital management, and talent management,” continues Diedericks. For end-users, the dramatic reduction in operating costs that they can achieve by streamlining their business operations with cloud-based solutions is one of the technology’s major appeals. However, resellers must understand that regardless of this, their clients’ IT budgets will often remain stable, which means that they can invest surplus funds into developing IT innovations to support business growth. While it may be tempting to bank their additional margins, business owners must respond to the public’s demand for innovation and invest some of this profit towards the upkeep of their cloud infrastructure. Resell-centric partners must therefore look to define a new set of services that will help businesses add measurable value to their customer-offering through their IT investment, a task that will require them to make bold decisions and disrupt the market with positive game-changing ideas “ Nearly seven years ago, Oracle embarked on a mission to update and modernize all of our applications. ” The IT landscape has always favored businesses that are willing to adapt to rapidly evolving market c