Source
Vendors
ISV
SaaS
Provider
IaaS /
PaaS
Provider
MSP
Services Definition Input / Output from Providers
Core First for Cloud Platform
Service Delivery
TM
Contract
SLA
Service
Definition
Service
Catalogue
Builder
Onboarding
Process
Webstore
Brand Control
Reseller Partner
Integration
Integration
Development
Procurement
Portal
MSP / XSP
Billing and
Reporting
Cloud Service
Management
ISV / SI
End User Services Profile
reports in order to track their resources being used in the
cloud. A diverse set of reports are available to provide specific data which can be used for planning purposes, as well
as tracking and managing installed bases, helping resellers
to decide on strategic initiatives which boost profitability.
•
In-House Services and Support
With First for Cloud, resellers have access to full service
and support regarding the full range of cloud reseller issues
ranging from technical through to financial and operational.
•
Subscription Management
First for Cloud enables resellers to manage the complexities associated with the lifecycle of all provisioned cloud
services, easily and centrally.
•
Single Sign-On Access
This feature allows cloud customers to simplify the management of multiple passwords from multiple vendor services,
down to just one single password and access point, thus
avoiding the unneccessary hassle and complexity of
multi-vendor password management.
Customisation and Value
ENHANCEMENT
One of the main features of any webstore set up through
First for Cloud, is the potential for customisation. Cloud services are supplied by the First for Cloud Services Catalogue
and a reseller has the ability to select which services they
09 | www.firstdistribution.co.za