Kevin Derman, Cloud and Hosting Business Unit Manager for First
Distribution details how informed IT professionals can help allay fears
regarding the Cloud.
knows what their concerns are and addresses them without
them having to ask, “Am I safe?”, “Is there redundancy in
the cable you are using?” etc.
Be the trusted advisor and help your customers on their
journey to the Cloud. Make people aware of the Cloud services they use on a daily basis without giving it any thought.
Never assume that your customer knows all the answers.
From mobile devices to datacentres, Cloud technology is as
ubiquitous as the wireless communication waves that connect it all together. It is everywhere, and there is hardly an
element of our daily lives that is untouched by Cloud. The
person shopping in the grocery store is reading a shopping
list stored on their SkyDrive, off a mobile device connected
to a cloud server for their email. They check out at the till
which queried the stock price from a centrally located stock
management system, located…in the Cloud. They check up
on their kids at crèche through an internet webcam, while
doing some online banking. All in the Cloud. So if there
is such comfort in doing these day to day tasks, why the
concern and fear when it comes to Cloud as a business
solution. The answer lies in understanding and communicating, and as IT distributors and resellers we have a major
part to play in clearing the fog, so that the sun can clearly
shine through the clouds.
17 | www.firstdistribution.co.za