FD Insights Issue 13 | Page 43

For many years, the company has been recognised by IBM for its ability to address market trends and help keep pace with the needs of its clients in being able to design and implement Performance Management solutions which are strategic to the information agenda of the enterprise. Named Cognos Reseller of the Year in both 2007 and 2008, in 2009 Synergy was named ‘Top Business Partner in General Business’ by IBM. In 2012, the company was also recognised for its outstanding contribution to the industry when it received both the IBM Software Group Top Business Partner, as well as the Top Cognos Partner awards in the KwaZulu Natal and Western Cape regions respectively. Growing relationships with its customers is similarly Key Benefits/Differentiators * In excess of 30 years’ experience * National footprint with offices in Cape Town, Johannesburg, and Durban * Largest, most experienced Analytics & FPM Consulting team in SA * Dedicated support desk with toll free number * Proven track record * Skills supplementation or complete outsourcing of the BA / FPM / function * Solutions managers on all projects ensure a quality service with the right mix of consultants in each team Services/Offerings important. The company recently hosted an event exclusively for existing Synergy clients, where the company shared updates on new functionality and licensing of their IBM Cognos and SPSS products. They also hosted sessions per product, addressed licensing questions and examined how best their customers could optimise their software investment, with these workshops being great opportunities for its customers to network with their fellow IBM Cognos community. For more