FCS Financial: One Hundred Years July 2016 | Page 96

opened June 22, 2015. Though the process has, once again, meant the closure of a few of the smaller offices, both the customers and the employees benefit from the process. “With more people in each office,” Tera observed, “you gain efficiencies, you get different ideas, service coverage is better than if you just have two people in an office. We can get answers to them quicker, and our closing process is faster.” Macon celebrates their grand opening on March 8, 2012, after moving to their new office in November 2011. The Columbia office celebrates their grand opening on June 20, 2012, after moving to their new office in May 2012. 92 Selected References