Jobs well done
We are always delighted to receive thanks and
commendations from our clients and customers for the work
we do and since the last edition of Fastflow Matters we have
received the following correspondence:
“I wish to commend Alan Hughes and Michael Forster. You
could not have sent two nicer men. They were so helpful,
caring and courteous. Two wonderful guys.”
(Mrs. Cowey, Chester-le Street).
“Can I pass my thanks on to Chris Griffin and Norman
Thurlbeck for the repair to a burst on a 12” main on the
Holystone roundabout. They have done an excellent job. Well
done lads.” (Trevor Jobling, NWL).
“The lads who attended, Dave Hughes and Alan Tumelty,
performed an excellent job.” (Stella Wright, NWL).
“Thanks to Mark Coates and Steven Todd for a brilliant job
at the Spennymoor War Memorial. They got the job done and
all cleaned up in time for our Memorial Service.”
(Parade Marshall, Spennymoor).
“Can I thank Kevin Bell and Shane Wintersgill for supplying
a first class service. They had a very difficult job through the
night to restore the water to 600 houses.”
(Trevor Jobling, NWL).
“Thanks to Chris Wigley and Shaun Smith for successfully
managing a job in Gateshead. We had a missing valve and the
shut off affected 500 houses but they located it and carried out
the repair with only 10 houses off. Well done.”
(Trevor Jobling, NWL).
“Our customer was extremely complimentary about Kevin
Bell and Shane Wintersgill. We could not turn the water off
but they promptly donned their waterproofs and got stuck in.”
(Craig Raynor, NWL).
Taking a healthy interest in you
The health of our people is very important to us and so we
have joined forces with Occupational Health North East
(OHNE) to introduce a new screening programme.
It comprises a routine health surveillance and medical, lasting
around 45 minutes and including:
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•
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Height, weight, blood pressure
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•
Hearing test
Lung function test
Musculo-skeletal assessment
Skin assessment
Bob Nicholas, Group Safety Manager, has welcomed the
service, stating: “This will help us to minimise health risks to
our employees.”
Vision test
Hand/arm vibration assessment
The road to safety
Probably one of our
most hazardous and
scrutinised work
activities is driving.
Whilst Fastflow has a duty to provide vehicles and systems
which are up to standard, drivers are responsible for insp ecting
these vehicles at least daily, driving safely and efficiently and
reporting defects.
Drivers can be seen at
any time by police, the
HSE, the vehicle
inspectorate VOSA, the
local authority, the client
and members of the
public.
Overloading vans is dangerous, inefficient and unprofessional.
The onus is on both the driver and the company. The driver
can be prosecuted for dangerous driving – a conviction which
carries a maximum sentence of two years in jail.
The police and VOSA have recently taken a keen interest in
vans, stopping and checking them with increasing regularity,
often finding:
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Please remember that if you are stopped, it will be you as the
driver, who will be held responsible for faults which could lead
to conviction, fines and points on your licence.
So, don’t put yourself or the company at risk -
Lights not working
Overloading
Regularly inspect your vehicle for roadworthiness and report
faults immediately
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Worn tyres
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Load vehicles carefully and safely
Drive carefully
Keep vehicles clean and tidy, inside and out.
Fastflow Head Office:
12 Parsons Road, Parsons Industrial Estate, Washington, Tyne & Wear NE37 1HB.
Tel: 0191 415 7744 . Fax: 0191 419 3051 . www.fastflow.co.uk