Fargo INC! February 2016 | Page 50

MARKETING LET'S TALK DETAILS This is what you need to do and you’re guaranteed to lose 20 pounds.’ Now, they’re talking about specific diets for different DNAs, different body chemistries. I know this sounds really weird, but I almost look at being a marketing consultant like being a doctor. When a patient walks in, you just don’t write a prescription and say, ‘Here you go.’ Good doctors work with their patients and understand one size doesn’t fit all. There might be a lot of underlying factors that contribute to an ailment. The same goes for marketing. There may be many factors about the business that you don’t know about right away until you start working with them." “Any time you can invite somebody who's a potential client into your business, you’re going to win. I also believe that there are a lot of audiences, but finding that core audience, finding that audience that wants to buy that product, is as important as the size of that audience or where that audience is. You can get success from alternative advertising, social media, and you can still get success from traditional advertising as well.” 48 FEBRUARY 2016 Sometimes, even a wellestablished company can lose its market share. That’s what was happening with 75-year old company Fargo creamery. In 2012, Kemps bought out CassClay. All of the marketing was being done out of Minneapolis and Cass-Clay was losing its touch with the community of Fargo-Moorhead. In-House began communicating with Cass-Clay General Manager Jason Rapp and convinced him that Cass-Clay needed to become more involved in the community. “Fargo-Moorhead is a pretty unique community,” says Dye. “It’s a big small town, so through those conversations, we were able to convince corporate to give us some dollars and work on some community marketing projects. We got them involved with some other clients: the Red River Valley Fair and the Fargo Marathon. We ran some outdoor billboards, magazine ads and online ads.” “THE ONLY MARKETING THAT WORKS IS MARKETING THAT DRIVES RETURN ON INVESTMENT.”