Fargo INC! February 2016 | Page 34

MARKETING FLINT BY THE NUMBERS 95+ trying to accomplish. One thing that’s worked really well with dealers is how-to videos. So it could be, if there’s a particular service that needs to be done to a machine or if there’s a complicated issue that comes up, we encourage them to have a way to solve that, have something (a customer) can access at any time. And sometimes that comes from their customer base. If customers are asking for something and asking questions about something consistently.” For AGCO or really any campaign, do you first identify your message and then select the media you’ll employ or is it the other way around? JD: “I would say, for a campaign, we always set goals and objectives first and then figure out what the appropriate vehicles are to deliver the message.” RR: “We’re always building what we consider a 'message matrix.' So in every campaign, there’s always more than one audience. There are key 32 FEBRUARY 2016 influencers, there are your direct audiences. Those that are maybe considered ‘buy later.’ In every one of those cases, there’s a message that’s tweaked a little bit, depending on who you’re talking to. And in every one of those cases, there’s a different way to reach them. “In the old, traditional advertising, you’d run an ad and try to get it to them, but you never thought about the way back again. So in the AGCO world or all of our clients, today it’s not just, ‘I need to talk to Prospect A.’ It’s thinking about, ‘How is Prospect A going to come back to us? How do we get the conversation started?’” Is that the biggest difference in the approach to messaging, compared to 10 or 15 years ago? JD: “I think so. When I started, from a brand perspective, everything I learned was, ‘Say the same thing over and over and make sure that you use the same verbage and that everything looks the same.' And now everything is so With any campaign, Flint Group sets goals first, then identifies the right platform to deliver the message. Number of full-time Flint staff, sprinkled throughout the Midwest in Grand Forks, N.D., St. Cloud, Minn., and the Twin Cities, with the two largest offices in Fargo and Duluth, Minn. 1946 The year Flint was born. They're celebrating their 70th birthday in 2016. 4 Number of Flint offices – Fargo, St. Cloud, Grand Forks and Duluth. 7 Total number of Flint’s strategic partners 130+ Toal number of Flint's strategic partners, including AdFarm, Media Productions, Praxis Strategy Group, Prime Contact, Street Smart, SuperStudio and Giant Goat