Family & Life Magazine Issue 3 | Page 28

RELAX SuperStar The search for your next family holiday destination is over. It’s time to head for the high seas. Service The thing I most fondly remember about my experience on board SuperStar Virgo, the largest vessel in the Star Cruises line-up, was not the seemingly endless supply of food during buffet times (but really, where do they find the space to store so many ingredients) or the gorgeous, postcard-perfect view of the vast ocean from my balcony. No, it wasn’t any of these. waitress who treated me like royalty and in doing so, transformed a normal dining experience into an unforgettable evening with her poise and subtlety. It was the staff. The smiling chambermaid who cheerily greeted me every morning without fail the moment I stepped out of my room; the guest relations officer who painstakingly answered my numerous questions and dealt with my requests for access to different places so that I could take photographs; the “For infants, please help them to put on life vest A. For kids below 20 kg, please put on life vest B. For kids above 20 kg, please put on life vest C. For adults below 140 kg, please put on life vest D. For adults weighing above 140 kg, I’m sorry to say we don’t have suitable life vests for you. But, don’t worry. You’ll float.” Even the mandatory lifeboat drill that was held before the ship set sail turned from a routine affair into a laugh-athon, as the staff expertly blended safety advice with memorable jokes. Every night, each room is given a brochure that extensively details the different events happening on board the next day. There is literally something going on every hour, whether it’s a simple game of charades with the other holiday-makers and the staff, or an elaborate musical in the ship’s theatre. There are also plenty of activities specially catered for children, and as I went around the vessel with my camera, I saw a number of smiling parents with kids in tow as trying their hands at balloon twisting or just enjoying the wide array of familyfriendly facilities available on board. Of course, on those rare occasions when you feel like enjoying a bit of alone time with your significant other, you can leave your children to play with their peers in the Kids’ Activity Centre, which is helmed by a crew of trained facilitators. In the Centre, there is a playground masquerading as an obstacle course, a play pit filled with balls and a sitting area with enough crayons and papers to stock a stationery store. Besides the Kids’ Activity Centre, there are a plethora of amenities on board the ship that your children, whether they’re three or 13, would love, including a mini water theme park, complete with water slides, mermaid statues and Poseidon himself eyeing the scene, and a rock wall for the little ones who love climbing and giving their parents a mini heart attack. Depending on the time of the year, the vessel’s crew also put together thematic celebrations, inviting everyone, from the young to the old, to join in. When I was there, it was just in time for their version of “Oktoberfest”. There wasn’t a pitcher of beer in sight, but I feasted on a chocolate buffet, suitable for the whole family, and made my two left feet do some work during the dance-off at the main atrium. My time on board SuperStar Virgo came to an end far too soon, but as I left the vessel, I didn’t feel any sadness. Instead, my heart was warmed by the friendliness and dedication demonstrated by the entire crew. I’ll be back, soon enough. superstar virgo Fun Facts Length 879 feet (268 m) or about two and a half football fields Guest capacity Comfortably accommodates 1,870 passengers SPEED 24 knots (about 44 km/h) Number of decks 13 decks (or floors) 28 Family & Life • Nov 2013