Fall Magazine - Page 70


Together these industry pros brought their 114 + years of experience to the table , tackling such issues as :
• Upping your game on driver recruitment
• Attracting and keeping CSRs and dispatchers
• Building a culture that attracts and keeps team members
• Coping with high driver turnover
• Shifting priorities of today ’ s workforce
• Mobilizing technology to take some of the stress off the labor force
• Using overseas workers for customer service , administrative support , track and trace and driver recruitment .
Wrapping Up a Memorable Conference . Setting the Stage for FMF 2023
The conference concluded with lunch , prizes , visits to vendors for one last peak at the latest products from exhibitors , final business card exchanges and a look forward to the next Final Mile Forum at the Hyatt Regency in New Orleans , February 9-11 , 2023 .
Mahir Butt from Hackbarth Delivery Service was impressed with the show ’ s content . Here ’ s what he had to say : “ The conference was great for me as a first-time attendee . I enjoyed it a lot . I made a lot of connections and used the mobile app which was very helpful . The organizing staff did a fantastic job putting this conference . Thank you !”
Conference participant Ryan Schwalbach from Now Courier , Inc . summed up the 2022 Final Mile Forum in his own way : “ After two years away from the FMF ( due to COVID ) it was wonderful to reconnect with other couriers , shippers and our vendors . You forget how close we are as an industry until you are around everyone again . I ’ ve missed our association and I ’ m happy , and proud , to be back with my people !”
If you missed the excitement of the 2022 Final Mile Forum and are looking for a taste click here for a link to all the photos .
Want to be the first to know about the topics , vendors , and celebrations at the 2023 Final Mile Forum in New Orleans ? Check the Education & Events tab at clda . org and watch you email . See you in February !
70 customized logistics & delivery Magazine FALL 2022