QUALITY CONTROL AS TROUBLESHOOTING TOOL
Although some initial planning and investment are required, the cost of not implementing quality control is much higher in the long run and the benefits far exceed the initial investment.
Merriwether & Williams, a HUB International Company, can assist contractors with identifying potential quality control issues at the administrative level, such as change order management, financial review, and cash flow projections.
1
Source: Cost of Quality in the Construction
Achieving client satisfaction by delivering high-quality work improves contractor reputation and client trust, leading to repeat business and positive referrals.
In a nutshell, the benefits of Quality Control include:
Improved first-time quality work
Industry By Philip Barlow California Polytechnic State University, San Luis Obispo December 6, 2009
2
Source: Cumulus,“ Unveiling the Hidden Cost of Poor Quality( COPQ) on Construction and Maintenance Projects.”
3
Source: Constructionpros. com,“ Weighing the Importance of Costs and Client Relationships.”
Reduced rework Lower liability risk Increased profits
Improved customer satisfaction
Retained clients Increased sales
FALL 2025 LA CONTRACTOR CONNECTION- 11