Fall 2016 Intersection Quarterly Review 2016 | Page 17

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Interview with Kim Smith of Capgemini, USA
Kim Serves as Capgemini’s Nothern American Chief Digital Office. Kim oversees
the digital portfolio strategy, go to markets, digital marketing priorities, and digital
employee experience for the North America geography. Additionally, Kim oversees
the North America digital lab experiences including access to the full suit of
Capgemini digital capabilities as well as start up engagement, accelerators, and
offering. Kim drives the digital innovation agenda which empowers Fortune 500
organizations through technology to redefine themselves, radically grow, extend
their reach by re-envisioning customer experiences, employee engagement,
operational processes, and business models. Kim has held executive positions over
12 years at Microsoft Corporation, leading innovation through product and service
offerings, strategic partnerships, acquisitions, product planning, engineering,
strategic and technical consulting, and lifetime loyalty programs for Microsoft
digital and cloud technologies and industry solutions.
George:
Today, Kim, we love to hear more about Capgemini’s
unique mission on both a domestic and global basis.
Could you tell us a few insights about that?

ethical standards is something that Capgemini has
always believed in and always stands for in everything
that we do.
The last thing is that the guiding principals
really hooked me. I’ve never worked with people so
consistently before on a day-to-day basis who truly
embody those principals. The principals are:

build and to establish roots and wings. I remember
hearing someone speak years ago about what was
important to them and how they drove success and
what resonated with me was the fact that it’s really
important to ... in a role like this when you’re trying to
Kim:
disrupt markets, when you’re trying to change the
Absolutely. A little bit more about Capgemini.
view, and change the way people are wired...to think
Capgemini Group was founded in 1967 in France and
differently and act differently and move more quickly
are a French based company. We have more than
• Honesty, having integrity in everything that you
and be willing to take risk and be willing to fall down
180,000 people in over 44 countries, the world leader in
do,
and learn from those failures and come back up and
consulting technology and outsourcing service. We
• Boldness, and a flair for entrepreneurship. For a
drive forward again in an environment where it’s taught
work together with other global leaders in the
company of this size to have a commitment to
that failure is bad. I think that it’s most important to
industries that they serve delivering both business and
break new ground and have people think and act shift the center of gravity and build a foundation of
technology but delving into digital and cloud based
like startups, it’s really fascinating to watch and roots that people feel comfortable and confident and
solutions that fit their needs and the needs of the
incredibly exciting to be a part of.
safe in taking on the change.
customers they serve. We focus primarily on enabling • There’s a commitment to trust across teams,
Secondarily, supply them with the blank
the achievement of innovation and competitiveness
across individuals, across organizations and
canvas and slate to bring the best of who they are to
through a multi-cultural organization. We are a truly and
companies that is really key and it’s consistent
everything that they do. I think that’s an incredible
deeply focused on our collaborative business
with my core values.
opportunity for me which is being able give people
experience which is a patented process that we use to • We give