Fairness Report 2018 Fairness Annual Report 18 | Seite 32

Accord Equality & Fairness Annual Report 2018
For over 50 years, Accord has been providing choice, support and opportunity for local people and communities. Going
forwards, Accord needs to continue to demonstrate it knows its customers and communities and understands their
backgrounds, needs, aspirations and challenges in order to develop and shape services. Accord is working to achieve the
Chartered Institute of Housing’s 10 by 2020 diversity commitments. We signed up to these challenges in 2015 and progress
to date is shown below:
1. Collecting,
using and
demonstrating
impact of
intelligence
WHY?
Commitment
Know the make-up of
our communities and
annually consider how
you can improve the
diversity of your board,
leadership and staff
teams.
Progress
Data and
commentary
included in
this report.
Challenges for 2019/20
1. To reduce the gaps in data by better explaining the
purpose of the monitoring
2. To make more use of customer intelligence on key
services including income management, ASB, hate
crime and complaints
3. What do we/should we collect and what do we do
with it?
6. Opportunities
for colleagues
EVIDENCE
2. Using the
intelligence
to drive
improvements
SO WHAT?
Data reported
for Executive
Board, Board
members and
colleagues.
Some data
for colleagues
published in
annual report.
1. To report on diversity data for all parts of the
business and take positive action if needed
2. To promote to the workforce the importance of
complete profiling with a “What’s it got to do with
you” campaign
3. Publication of grievance, disciplinaries and reports
of bullying by diversity strand
4. Scrutiny of accessibility by colleagues and
customers
3. Widen the
talent pool
POSITIVE ACTION
4. Fair
recruitment
EVIDENCE.
30
Challenge all staff (and
external agencies)
responsible for
recruitment to ensure
that all shortlists
include appropriate
candidates from
under-represented
groups. Disability
Confident level
1 Committed
sign up April
2017.
Ensure staff members
involved in recruitment
have completed
mandatory training to
ensure fair recruitment
processes. The Client
requires the
tenderer to be
specific around
what types of
employment,
training and
enterprise
opportunities
it proposes to
offer.
1. Demonstrate how we meet the Committed level
2. New HR system to report on applicants, shortlist,
interview, offer, hire progression by protected
characteristics
3. What positive actions do we take when we identify
a trend?
7. Sharing of
skills
EVIDENCE
Set an aspirational
target for board/
committee
recruitment from
under-represented
groups to ensure
that our governance
structure is
representative of the
wider communities we
work in. Reporting
on Board
members’
profiling now
publicised 1. Actions to demonstrate that Governance
Succession Strategy includes targets or positive
actions where under-representation exists
Have in place
succession and
talent management
strategies, which
reflect the principles of
inclusion and diversity,
so that all staff can
succeed and progress,
if they have the right
skills and values. Talent
Management
Strategy in
place 1. Scrutiny of outcomes of Strategy
Identify and provide
appropriate mentoring
and coaching
opportunities for staff
and board members
– within our own
organisation and/or
with external agencies. Coaching is a
key skill set
within the
Developing
Managers
Programme
and modules
will be run
as needed
throughout
2019/20 and
ongoing
Leadership
Academy
introduced
for Aspiring
Managers
2. Improved self-reporting by members
2. Review of outcomes from Leadership Academy
3. Progression and promotion evidence publicised
1. Objective to pick up and deliver a more robust
programme that is targeted to needs identified via
PDR.
2. Board member mentoring outstanding
Compile diversity-
related data on the
composition of our
Board, Executive
team and total
workforce and publish
it in an accessible
format in your annual
report.
Challenges for 2019/20
4. What actions do we take to make a change?
Progress
Challenge
5. Leaders reflect
customers
EVIDENCE
Commitment
Challenge
Key
challenges
for 2019 for
New
Challenges
for 2019
2019
New
Challenges
If you would like to find out more please contact us at [e-mail]
Compliance checking by Learning & Development
team
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