Faces of Freedom February 2014 2 | Page 4

Congratulations to the latest Sales Associates who have completed their Friedman online training. Going From Good to Great Keba Hunt– Jones, Online Travel By the end of 2013, we increased our grand total contribution to the Special Operations Warrior Foundation to $66,600. WHAT A GREAT WAY TO CONTINUE GIVING BACK TO OUR MILITARY FAMILIES. Don’t forget to keep an ear out for the Army’s next Morale, Welfare and Recreation (MWR) event too! “Great vision without great people is irrelevant.” Jim Collins, Author of Good to Great Ricky Venanzi, Store 2 Sales Manager, nominatTiffane Smith, Store 17 ed Delivery team members Leroy Smith and Robert Tabor for WOW’ing their customer. “These two team members are being awarded for there great Also, Congratulations to Christina Figueroa, Training Manager, and LaToya Shareiff, Travel Manager, for completing the Friedman Retail Management certification program. team work. They are a great asset to this company for delivering a house full of furniture to a customer’s house without lights. They used their cell phones as flashlights to set up this new customer’s home without hesitation . They also go out and recruit new business when they have some down time. They hand out gift cards and visit new businesses to bring in customers and let them know about our referral program. They do this with excitement and the desire to increase the sales of Freedom Stores. This is a WOW! I am excited they are part of this great company.” 3