Faces of Freedom April Edition 1 | Page 2

Letter from the Editor In This Issue: Letter from the Editor Happy April Fools’ Day! Bowtie Bandits WOW Life is Good Professional Growth 1 1 2 2 3 4 Happy April Fools’ Day! Do you want to pull off an April Fools’ joke at work? Before you do, it is important to consider the possible consequences. Is this April Fools’ joke appropriate for work? Will it offend, upset, or embarrass a co-worker? Would you be upset if someone played this April Fools’ prank on you? Consider all these things before implementing any plans. Check out these April Fools’ Day ideas: 1) Cover cubicle with aluminum foil. 2) Swap desk drawers between coworkers— just make sure there isn't anything personal in them! 3) Redecorate office/cubicle with posters of their rival college or most-hated sports team. Have a fun and safe day! Diamond is the April birthstone. It is a well known fact that it is also the most expensive gem. Why is that? Because it is very valuable. Value is so important in our industry. Your customer’s decision is based on whether they see value in your product. It is also based on whether they see value in your service as well. Keep that in mind. Each time you serve a customer, internal or external, hold yourself to the diamond standard. WOW your customer with the most valuable product and service. When you achieve the diamond standard, your customer will come back for more. After all, diamonds are forever. 1