Exhibition World Issue 4 – 2021 | Page 40

Event Tech

Seven tips for successful events

Digital events platform ExpoPlatform offers seven tips for organisers to use to help their attendees make the most of their events and tech platforms
– and easy to navigate . It should be quick to install , without hassle .
4 . Reward use of platform features
Encourage attendees to explore the features of the event platform and award points for each new activity . Once they have collected a certain number , they can be rewarded with products like a branded item or a digital gift coupon .
6 . Testimonials
1 . Onboarding videos and guides
Event participants need a starting point . One of the most effective ways is to send out clear instructions for their first steps . Include links to detailed onboarding videos and howto guides that introduce them to the event and what the platform does .
3 . Meeting requests
People yearn for social connections . It ’ s a good idea to trigger these instincts by getting your customer support team to communicate with delegates after they have registered . They ’ ll feel more comfortable using the platform if they get a meeting request from another person .
Running testimonials on social media , ads and emails by those who have had a good experience with your platform is a great way to encourage other attendees to explore what the platform can offer .
7 . Joining an event community after registration
2 . Training sessions and workshops
Learning event technology platforms can involve a steep learning curve . Webinars can be organised for pre-event training and workshops so participants can experience the platform first-hand .
4 . Easy mobile app installation
A highly optimised mobile app of the platform can significantly boost attendee registration for your event . Make sure the app is available on all platforms – iOS , Android , Windows
Promoting your event platform through social media or other channels highlights the opportunity to join an exclusive community by joining the platform . Your community should have a value proposition to encourage more registrations through membership perks , offers , early access to events , or products .
40 Issue 4 2021 www . exhibitionworld . co . uk