Exhibition World Issue 4 — 2020 | Page 19

Research Back to pre-emergency When do you think this event will return to the results of the last edition in terms of... ...attendance of national visitors? ...attendance of international visitors? 19% ...attendance of national exhibitors? ...attendance of international exhibitors? 22% ...importance of the event in the sector? ...revenues? 17% 50% 52% 60% By next edition In two editions In three editions 50% 50% 63% 43% 43% 32% 25% 23% In four or more editions Never again 15% When it came to industry support, 71.6% of those surveyed said that the industry needs government and public administration assistance, followed by greater openness to digitalisation and technology and co-operation between events (i.e. working together to great functional calendars for the remainder of the year). More than 40% said they were not expecting a recovery in terms of revenues and number of international visitors to prepandemic figures before 2022. Even though almost 50% of respondents think the industry reacted well to this crisis, there is still doubt just how many events can take place in the second half of 2020; 72% agree that support from the government is crucial in order to overcome the current challenges. Virtual events... Strongly agree Slightly agree Neither agree nor disagree Slightly disagree Strongly disagree Industry needs Government and public administration support 41.4% 38.6% 52.4% 52.2% 51.4% 71.6% Greater openness towards digitalisation and new technologies Cooperation between events (i.e. harmonisation of calendars) Campaigns to change the negative perception around trade shows Offering customers alternative solutions to the live event Becoming a point of reference for the entire event supply chain Digitalisation, Big Data, and AI will be the top three technologies in terms of impact on the exhibition industry in the coming years, the GRS research found, and the market will benefit organisers who will be successful in providing effective matchmaking solutions and year-round networking opportunities. There is a significant interest towards virtual events, ...are complementary to the live ones, to which they are still linked which should benefit participants particularly when it comes to knowing what’s new in the market and participating in seminars and conferences. These are perceived as short-term solutions to overcome the current restrictions, and will possibly be complementary to physical events, but are not expected to represent a threat nor to replace physical tradeshows. The Voice of the Exhibition Industry research was carried out in June 2020, with over 550 respondents from around the world. The full report can be accessed on the Expo Network website. 38% 36% 16% 8% 27% 43% 14% 12% 4% 29% 36% 18% 10% 8% 21% 35% 20% 17% 7% 10% 21% 28% 27% 14% 8% 17% 22% 32% 22% 6% 15% 23% 55% Technologies with bigger impact ...can offer an alternative at a time of emergency like the one we’re experiencing ...can also be organised by non-exhibition institutions ...represent an interesting revenue opportunity for organisers in the long term ...will be ineffective after the emergency ...are a threat in the medium/long term to those who organise love events ...are meant to replace live ones Digitalisation (i.e. access to content at any time) Internet of Things 39.2% Blockchain 22.1% www.outlook.exponetwork.it/en/results Virtual / Augumented reality Big Data (i.e. more effective use of available information) 77.9% 57.7% Other 1.0% 43.6% Artificial intelligence (i.e. improving matchmaking) 56.6% www.exhibitionworld.co.uk Issue 4 2020 19