Exhibition News Spring 2023 | Page 45

EN ROUNDTABLE

Creating secure experiences

How do you create a safe and enjoyable experience ? With incoming Martyn ’ s Law legislation , making sure your security is both highly effective and non-intrusive is key . The issues were discussed at an EN Roundtable at Olympia London on 8 December .

Improving safety procedures is one of the best ways to enhance experiences . At the EN Roundtable at Olympia London on 8 December , organisers , venues and security experts agreed that there was a need for consistency and teamwork , and recognised that visitors expect a certain level of security to enjoy attending exhibitions .

The various threats and risks , plus the best way to mitigate them differed widely from one exhibition to another , but the shared dream was to create successful and safe events that visitors and exhibitors wanted to return to .
Enhancing experiences The exhibition organisers , venue management and security specialists in
“ Security are often the first point of contact for your event , so that welcome , that smile , is everything .”
Olympia ’ s Pillar Hall for the discussion felt that great security was key to delivering the best possible visitor experience .
Olympia London venue director , Gillian Kiamil , said : “ Seamless security makes your guests more confident , happy and reassured in attending . Little things can make a big difference to visitors ’ enjoyment of an event . The bottom line is
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