Exhibition News November 2019 | Page 43

Company Culture M ake no mistake, working in events is stressful, we all know it, and we don’t need another survey to tell us that this industry is a breeding ground for mental health issues. But how prepared are we at spotting if someone suffering, often in silence and more importantly, how do we act on the signs? It’s fair to say many organisations are all over this topic, but sadly, and it seems all too often, these plans are mainly confined to the ranks of HR and rarely are these plans and policies shared departmentally. I sat down with Heather Beach, managing director of Healthy Work Company, to create a simple guide to spotting the early signs of stress. Beach said: “The Events Industry attracts people who thrive under a certain amount of pressure. Many industries will have demanding financial targets but the unique aspect of being onsite, with the highs and lows of success and failure rammed into just two or three days; the late nights and often little chance to recover before embarking on the next adrenaline fuelled event does take its toll.” In today’s world, however, it is all too easy for those plates we spin, at home or at work to become too much for us. Mentally prepared EN Editor Saul Leese caught up with mental health expert Heather Beach on spotting the signs of mental distress and how to act on them Beach adds: “Whether that person in your team is struggling because of a genetic predisposition to anxiety, a physical illness, a relationship breakdown, or caring responsibilities combined with the impossibility of switching off from work – or whether it is the work itself which is pushing them over the edge - as businesses we deal with the fall out. As someone’s manager you are in a unique position to spot the early signs that they are not coping. The right approach can stave off the kind of disaster which puts them at home for a long time, and you with an empty post, unable to fill it whilst they are off sick.” Tell-tale signs of mental distress The first rule of spotting the signs of mental distress. » » Know what is going on with your people both inside work and, if they are prepared to share, outside too. » » Know what normal behaviour looks like for them – because it is abnormal behaviour (for them) which is the first thing to look for. » » Repeated sickness absence for any reason. Colds and flu, bad backs, gastric problems – all of these can be linked to poor mental health, stress and unhappiness. » » Presenteeism When someone is the last to leave the office, doesn’t take holidays, but is not productive. » » Emotional Unusual displays of anger and frustration or being withdrawn and cynical. Using language which signifies hopelessness. » » Cognitive Struggling to reach decisions or do work they would normally find easy. » » Physical Gaining or losing significant amounts of weight; difficulties sleeping, increased dependence on alcohol or smoking, not bothering about appearance. November — 43