Exhibition News March 2020 | Page 33

Marketing In a nutshell • Keep your content simple and strong • Write an enticing subject line • Enhance content with visuals • Create a sense of urgency • Personalise your subject lines, but don’t overuse them • Use behavioural content to drive click-through rates • Avoid "spammy" keywords in your copy • Write for your target market • Personalise email send times • Offer users a reason to opt-in be sent out to this segment. Keep your email design layout simple but ensure that it’s also mobile friendly. Use call-to-action buttons with unique promo code links to track and analyse engagement and see which design elements of visprom email perform better and adjust those accordingly in follow up email campaigns. New visitors: These are people who have recently subscribed. In order to engage and convert these visitors, best practice is to set-up automated series of emails to further educate them about an event. Timely and interesting content is a killer combination. Risky visitors: These people are starting to lose interest and haven’t opened an email recently (e.g. last few emails). To get them to re-engage it’s best to design an email that includes an incentive to win them back. Inactive visitors: Those who haven’t engaged in a while. The key is to spend time designing a ‘win back’ email for this segment. These are also known as ‘wake the dead’ campaigns. Visitor subscription engagement data is a powerful tool that event organisers can use to improve email deliverability, opens and clicks. Applying a strategy based on levels of engagement will boost overall email performance and send emails your subscribers actually want to receive. Plus, you can leverage email automation to trigger based on unique subscriber actions, so you send the email exactly when subscribers are most likely to engage. It’s a win- win for your email strategy and your deliverability. As a final point, it goes without saying that adherence to GDPR regulations and an awareness of data security are a vital part of the email marketing mix. GDPR forced a positive change in how the exhibition industry uses, handles and exchanges data. The people on the other end of your email marketing campaigns have expressed an interest in you, your company and your event and the core of a successful campaign is providing interesting, relevant messages which don’t abuse that trust. March — 33