Exhibition News July 2019 | Page 31

Feature Britt Gorniok, International Project Manager, Innovation Norway “Geo-cloning can build your reputation, build loyalty and enable you to take the brand into new regions in a cost-effective way. But, as discussed at the roundtable event, there are many pitfalls, mainly around market knowledge and cultural issues. Solid market analysis is therefore key, but it is also important to choose the right venue with a convenient location, a solid reputation and with a network of full- scale suppliers. Being the largest exhibition and conference centre in Norway, located 10 minutes from Oslo international airport – Oslo Trade Fair welcomes new international partnerships for mutually beneficial cooperation.” work.” “There always a risk with geo-cloning,” adds Sewell. “Brand damage and all the rest of it. But I like to think we don’t go until we’re absolutely sure. No one gets shot in Clarion for trying, we’ve got a measured approach to risk.” There are ways of soft-launching an event with an established community, says Trew. “You can get a feeling when you just have a webpage and test the waters before going full ‘save the date’.” “Things like that are cheap,” agrees Chesterman. “You can invest in a website and start to build a community and build a story around it.” Consistent across events like ICE North America and ICE Africa, says Sewell, were the bellwethers. “There’s a two-pronged approach,” he explains. The bellwethers are interested, they’re at contract signing stage before we start to move. Second stage, and this is not uniquely Clarion, but we’ve expanded our global footprint with every acquisition, so we have offices all around the world. We’ve got that local knowledge so it’s not quite such a big risk to go fishing when you have someone “It’s possible to do too much research. At a certain point the event organiser just has to make a decision” – Juliet Trew on the ground who can tell you what the dynamic is like.” Local knowledge Macdonald asks how the attendees navigate relationships with local stakeholder and agents. “We could be getting into country stereotypes, but they really do dominate how we work with agents,” says Sewell. “We have agent networks in our power and utilities group, which is where we mostly focus our agent groups because they are the areas where we’re getting international presence the most. “We couldn’t operate without a strong agent network. Most of our agents are in Germany and China, and they are fiercely protective. We’re really at the mercy of some agents; they demand exclusivity and we have to hand over large swathes of our key accounts and it creates internal friction. Having said that, we cannot operate without them, and even with the geographical footprint that Clarion has, it’s still the most cost-effective way of getting the coverage that we need.” Trew comments that on the whole she doesn’t use agents, instead using the in-house sales team and contractors. “Agents are also a way to overcome language barriers,” adds Ozfescioglu. “In somewhere like China the culture is so different that if you don’t have an agent you won’t be able to bring certain groups of companies to your event.” Chesterman says that he has worked with agents and had offices in international locations. “The challenge is controlling agents,” he comments. “Stepping back a bit, say you have a European-run show and you want to geo- clone in another location. It’s quite useful to have one of the sales guys who has the reputation with the market to go and do the work in that new location. “It depends on the mix. When you first geo-clone you use the existing team and get them working on that first geo-clone. Agents can help you out but having that person who is well-known in the market and has good relationships can help with that step.” EN July — 31