Exhibition News December 2019 | Page 57

Tech Top Tech picks for 2019 James Morgan, founder of Event Tech Lab, asks industry experts about this year’s top tech From off-the-shelf tech applications like AI-based networking platform Grip to ways of using technology platforms to create workflow and experience management efficiencies like Chili Piper and Spelfie, 2019 has been a year where we have seen some established technologies become the norm. Digital data continues to be prioritised as the currency for business success. I asked some industry experts for their top tech picks for 2019 and for a peak into 2020. Stephan Forseilles, group head of technology and digital transformation, Easyfairs AI (and more specifically Deep Learning) is the most exciting tech of 2019. From talking on-site show assistants to intelligent match-making, we’ve seen it surfacing in our industry. But the most impactful technology for me this year was probably cloud computing. Cloud has been around for a long time, but we just started to really understand its real power. That’s not just replacing physical hardware but building complex data pipelines and solutions on the cloud. Without it, we wouldn’t have a Data Lake, we wouldn’t be moving around IoT data at blazing speed, rolling out AI applications or be working at becoming the ‘Spotify of trade shows’. Tamar Beck, CEO, Gleanin I am pulled towards practical, intuitive tech that has a clear proposition and gives me a simple solution to issues like getting more visitors and measuring exhibitor ROI. My top picks start with Tag Digital. They provide PPC event services for organisers and deliver results. Second, Grip, the AI networking platform. It is attendee driven and doesn’t allow exhibitors to spam visitors. Next, Visit by GES Smart Badging enables visitors to digitally collect exhibitor and speaker information, plus give organisers insight into which exhibitors are driving the highest interactions. Glisser – the audience response system – gets the audience involved through slide sharing and Q and A’s. Finally, Blendr.io, facilitates multiple platform integration which is a big challenge for event organisers. Calum Gill, head of client insight and innovation, DRPG The best and most important tools we've been working with this year are algorithmic personalisation and data insight tools in the exhibition space. In 2020, I foresee a huge requirement to deploy these tools, like those offered by Crowd Connected, at exhibitions. Not only can you provide meaningful analysis of traffic, you can use intelligent, automated messaging to personalise delegate experience through tiered messaging, as well as revive flagging areas of an exhibition hall by directing footfall across devices and exhibition screens. The possibilities are hugely exciting and answer the audiences need for experiences that put their preferences at the centre of the exhibition hall, and the stands. December — 57