Exhibition News Autumn 2023 | Page 13

VENUE INTERVIEW

To Eurovision and beyond

As ACC Liverpool Group celebrates 15 years of live events , CEO Faye Dyer tells us some of her highlights and how the group is aiming to build on the legacy of Eurovision

There was no better way for the operator of Exhibition Centre Liverpool , ACC Liverpool Group , to celebrate 15 years of live events than hosting the Eurovision Song Contest in May . CEO Faye Dyer , who joined the company in 2019 , says the event has acted as a springboard for its strategic plan .

“ There have been so many milestones in our journey – from hosting the Capital of Culture ’ s Opening Ceremony in 2008 to the first conference in the UK during the pandemic as part of the Government ’ s Event Research Programme . Plus , most recently , Eurovision which felt even more significant to be hosting it in our fifteenth year .”
The campus , which also includes M & S Bank Arena and ACC Liverpool , has welcomed 8.3 million visitors and generated £ 2.1bn in
economic impact for the city region since it opened its doors as part of the 2008 Capital of Culture year . Exhibition Centre Liverpool extended the campus and opened in 2015 , hosting a variety of consumer and trade exhibitions including the International Festival for Business , SIBA BeerX UK and events such as Comic Con Liverpool and Liverpool Indoor Funfair .
Despite the challenges , Dyer says she is “ immensely proud ” of how the venue has recovered from the pandemic : “ It ’ s been a successful two and a bit years for us , not just in terms of what we ’ ve hosted and how we ’ ve got back on our feet , but I ’ m proud of how we ’ ve done it - we ’ ve very much done it arm in arm with our suppliers , our clients , with the events industry and with our people .”
Since joining the venue Dyer has overseen its Social
Faye Dyer
Value Plan , which has a focus on five key areas - community ; environment , sustainability and climate action ; procurement with purpose ; event industry impact and people .
The venue recently became the first in England to launch a legacy toolkit for organisers , which aims to drive stronger engagement between organisers , venues , local communities and stakeholders .
“ I ’ m proud that we ’ ve been at the forefront of that as an
organisation , and hopefully others will follow suit in the venue sector .”
As well as improvements in DEI and advancements in industry decarbonisation , Dyer says she has seen the shift in how venues and organisers work together to support each other and partner on risk sharing .
She adds , “ We ’ ve all seen the rise of experiential events and people wanting to make the most of those live events that they attend , particularly now during the cost-of-living crisis .”
As for the legacy of Eurovision , Dyer says it has already led to new enquiries from clients and reduced the number of vacancies at the venue , as well as put ‘ brand Liverpool ’ back on the international stage .
“ In recent years , we have seen more challenges in terms of recruitment in the industry . Hopefully , an event like Eurovision will show people what a fabulous industry we work in . There is more work that we can be doing collectively to showcase this .
“ We have struggled in the past to get everyone to understand the power of live events . Eurovision was a living example of what major events can do . It ’ s reminded the current Government just how important the events industry is .”
Autumn — 13