Exhibition News August 2019 | 页面 5

Welcome Support structures Nicola Macdonald, Editor [email protected] A s anyone who works in exhibitions knows, it’s not like other industries. Once you’re in, you’re in. But – and, believe me, I experience this on a weekly basis – ask anyone how they got into the world of exhibitions and they will reply “well…I guess I kind of fell into it”. It’s such a common response that it is practically our industry’s catchphrase. So, how do we tackle this? That’s the theme running through this issue, from a panel on recruitment, retention and wellbeing at the AEV Conference (p24), to research by the Event Academy (p26) to discussions around effective leadership (p35) and company culture (p50). Building a robust yet flexible company culture is a challenge every business faces, but for the events industry it’s undeniably even more important. Exhibition professionals work on thousands of events and sites throughout the world, and many have dealt with upsetting experiences during the course of their working day. We’re an industry that has dealt with death, terrorism, intimidation and exhaustion and we must have processes in place to support our employees in dealing with these challenges. Luckily, everywhere I look, we are having this debate. Whether I’m talking to business leaders or attending conferences and industry events, it’s the topic on everyone’s lips. We’re unparalleled in our willingness to be open about our best practices with industry colleagues and, although there’s still some way to go, I’m optimistic that together we can make exhibitions a better, safer and more supportive working environment. Enjoy the issue, August — 05