Exhibition News April 2020 | Page 36

Marketing elasticity, delivers more revenue, profit and growth. Internally, a strong brand provides clarity. Everyone understands what the business is trying to achieve, where it sits in the market, how it behaves and how it adds value. When everyone knows where the business is going, they’re motivated, pulling in the same direction to achieve the same goals. It becomes the framework that guides behaviour and shapes decision making, allowing a business to move forward. When viewed in this context, brands are integral to long term success, and the need for a brand platform with a clear value proposition, positioning and identity becomes more compelling. Build a distinctive brand identity Events compete for people’s time. To be successful, you have to convince your audience that exhibiting, speaking, visiting is the best use of their time, because you deliver opportunity they otherwise wouldn’t have. To establish a strong brand, you Ian Bamford, founder, Foundry12 Bamford spent many years working in creative agencies on brands from Audi to KFC, AEG to Johnnie Walker and client side within the events industry developing brands including Spring Fair, Pure, Bett and more. He set up Foundry12 over two years ago working with start-ups and established companies to build brands, develop messaging and create emotive campaigns. 36 — April “Investing in both brand and short-term tactical is a more effective strategy than investing heavily in lead generation” need to know why you exist, and how that’s invaluable for your audience. Ask yourself what impact does your business deliver? Why should your audience care about you? What value do you offer them? Answering these questions gives you your reason why. Once you know your why, you can define your value proposition and develop a brand identity that brings your proposition to life. How you look – your fonts, colour palette, visual style – your tone of voice, the language you use, and your messaging should be developed with the singular purpose of creating a distinctive and clearly differentiated brand that engages people. A distinctive style incorporating design cues carried through all your communications creates a visual shorthand for your audience that builds recognition and familiarity. Likewise, your message should inspire and motivate. It’s not about selling how great you are. To connect with your audience and build relationships that last, it’s about having a clear point of view that conveys emotional intelligence, empathy and a narrative based on business truths people identify. Be consistent To build trust, generate loyalty and ultimately make your audience buy into you, it’s not only a distinct identity and your message that matter. Consistent delivery is vital. For people to connect with your brand, they have to experience the same familiar emotional reaction each and every time they interact with you. Being consistent in how you present your brand and how you speak is the driver that aids recognition, maintains the quality and integrity of your brand’s image and increases its perceived value. Without a strong, consistent identity the result is a series of unconnected, disjointed messages with no shared thread running through them. This creates uncertainty in the minds of your audience. They become confused about what they’ll get out of any relationship with you, and you fail to connect. Be creative As much as we’d like to think they do, people don’t consume marketing materials. They’re busy, they only consume what interests them. To stimulate that interest, brands have to deliver marketing that’s memorable, motivating and truthful. Before channel led marketing plans are developed it’s about a powerful point of view communicated consistently in a distinct brand framework that people recognise, identify with and trust. The key is to find those business truths your audience identifies with, truly understand why your event is the one that’ll help them thrive and consistently deliver a strong, differentiated brand that everyone within the organisation understands, and everyone outside the organisation recognises. Brand building has the power to change audience behaviour and deliver long term success.