TEAMWORK
It is safe to say that teams can make better decisions , solve more complex problems and execute more quickly than single individuals . This is why it is always important to put specific conditions into place that can effectively aid team development . And it ’ s a manager ’ s responsibility – whether this is your exec managing you or you managing a team of EAs – to instil a sense of belonging and proactiveness in workers .
Ultimately , a high-performing team is likely to yield the results the company is aiming for . But how can you mould a cohesive group to benefit the efficiency of your business ? Let ’ s explore how to shape a successful squad by focusing on targets , trust , communication , and encouragement …
Set clear roles and priorities
1 First things first , ensure that each member of your team knows what their duties are . Defining responsibilities will help your employees understand what is expected from them and deliver accordingly to the best of their abilities . In fact , any ambiguity or confusion at an individual level can hinder their own productivity , while also having a detrimental impact on the team as a whole .
Moreover , it is wise to assign roles and tasks in line with people ’ s qualities . Are they good with numbers ? Allow them to deal with stats and numerical data . Are they technically gifted ? Software and computer-related duties will suit them best . Handing clear and tailored roles to your employees will harness their real potential and maximise your team ’ s performance .
That said , if you want to nurture your squad and broaden their skillsets , consider investing in continual learning and development . High-performing teams tend to be curious and will welcome the opportunity to explore new paths and constantly build on their knowledge .
Embed trust and respect
2 A team in which members both trust and respect one another is more likely to efficiently work in unison . Making sure that people value each other – and feel valued in return – will increase cooperation and spark appreciation towards their colleagues ’ strengths .
Therefore , creating a culture of trust is essential , and should be put into practice as soon as a new mind joins the business . In fact , it has been found that a pleasant onboarding experience lowers turnover figures by 157 %. What ’ s more , it increases employees ’ dedication and interest in the role by 54 %.
Managers need to take steps to ensure that they are trusted too . The truth is that humans tend to trust people that they like , so building positive relationships with team members can generate sentiments of respect . Get to know them and check on their feelings from time to time . This shows that you care about them not only professionally , but on a personal level too .
Consistency is also important , as walking the walk makes you a manager that your fellow workers can rely on . Have you promised to carry out something ? Have you organised a meeting ? Follow through with your appointments , or your team ’ s drive may soon start to fade .
Communication is key
3 There is no hiding that communication is the magic glue that keeps teams united . Indeed , from mitigating conflicts to solidifying team building , it conceals an array of crucial benefits . To nurture a close-knit , high-performing team , try to promote interaction at all times . Why should employees keep innovative thoughts to themselves ? Why should they not share ingenious solutions with their colleagues ? Saying things out loud and discussing specific ideas collectively can help teams work towards the same goal in an effective manner .
In this respect , make space for thinking time and creativity sessions . Allowing your employees to spend time consulting each other will favour decision-making processes , helping them tackle any challenges with confidence and originality .
Furthermore , consider cultivating a transparent feedback culture . Sometimes , giving unsolicited feedback can lead to awkward situations . In fact , people may feel uncomfortable sharing their advice , and the recipient may not accept it gladly . However , providing constructive feedback can nip potential issues in the bud , and therefore enhance group performance . Normalise this process and encourage team members to frequently offer advice to one another .
Also , don ’ t shy away from praising hard-working employees . Everyone appreciates some well-deserved recognition from time to time and it will work wonders on their motivation levels too !
Create a sense of purpose
4 Finally , it is vital to instil a sense of purpose inside your team . Employees will feel more connected with their squad , as well as with the business on the whole , if they are presented with a common goal . What are the company ’ s targets ? What should your staff be aiming for as a group ?
With clear directions and well-defined ambitions in mind , a team can truly thrive . Working towards shared , key objectives is what a team needs to optimise productivity . Hence , to raise a group of high-performing people make sure to set out a well-organised itinerary for them to follow . You will be delighted with the end result !
So , what will be your next steps ? From establishing clear roles and building trust to outlining common goals and valuing communication , you will be providing your team of employees with the tools they need to excel . S
34 Executive PA | Winter Issue 2022