DEVELOPMENT
Combat your defensive mindset
Graham Winter and Martin Bean CBE are here to teach high-level assistants how to defeat a defensive mindset – and explain why it matters for your career
In today ’ s fast-paced world , it ’ s not just external challenges that can hinder professional growth . It ’ s also an internal reflex deeply ingrained in the human brain . Known as a defensive mindset , this reflex was once crucial for survival . But now , in complex and ever-changing workplaces , it can hold back or even derail careers .
What is a defensive mindset ?
It ’ s like an automatic shield that kicks in when you feel threatened – not necessarily by physical dangers but by anything that challenges your ego or comfort zone . For example , you get some unexpected feedback on a project . And instead of embracing it you immediately feel defensive , protecting yourself from any perceived criticism . This way of shielding ourselves can show up in various ways , from avoiding feedback and justifying actions defensively to dismissing alternative views without consideration .
While it ’ s a natural response aimed at preserving our sense of security , it often holds us back from reaching our full potential . Recognising the downsides of a defensive mindset is crucial for your career because overly protecting yourself can unintentionally stunt personal and professional growth .
Common issues w Avoiding feedback : Openness to constructive feedback and admitting mistakes are crucial for learning and growth . A defensive mindset hinders this process , making it challenging to develop new skills or improve performance . w Resisting change : Defensive individuals often cling to familiar routines , hindering their adaptability to new technologies or industry trends . This resistance can lead to career stagnation , preventing you from seizing new
50 Executive PA | Summer Issue 2025