Executive PA Australasia October November 2016 | Seite 61

“You will need to know how to operate a driverless car, communicate with your boss over a smartwatch, merge spreadsheets on a smartphone, be conversant on the latest devices, use a telepresence room, perform or find WiFi hotspots in the middle of a desert.” WE ARE IN AN ERA of unprecedented change that is transforming the workplace and the way we work. Wherever you look, constructive and disruptive innovations are creating new industries, new business models and new technologies. It is predicted that these working methods will open the door to greater diversity and flexibility, which will lead us towards the freelance and ‘gig’ economy. WHAT DO WE MEAN BY THE ‘GIG’ ECOMONY? Fundamentally, the term ‘gig’ economy reflects shifts in employment trends towards various forms of self-employment, independent contracting, temporary agency projects and freelance work. The name is derived from musicians who were always looking for the next gig to maintain their income. It has also been called the ‘on-demand economy’, ‘sharing economy’ and ‘peer-to-peer economy’. This more diverse market will create many new roles and job titles as new professions come into existence. Jobs are continually being invented; there is already a growing market for roles such as big-data architect or drone technologist. Furthermore, flexible working is likely to create fluid career patterns, with many of us following a zigzag rather than straight path. Instead of focusing on one type of role or sector throughout our career, we will have a patchwork of temporary projects and assignments, with the help of apps and platforms. We will no longer be tied to one sector, but be able to move in and out of different industries and operate around a variety of disciplines in response to changing economic demands. INDUSTRIAL REVOLUTION According to the World Economic Forum, we are going through a fourth industrial revolution, which will further displace some human roles in favour of machines and automation. A new generation of artificial intelligence (AI) machines will replace humans in routine jobs. However – before you start to panic – while smart machines may take over some of the more mundane work, there will always be a demand for human skills such as curiosity, empathy, creativity and critical thinking, which are as yet irreplaceable by machines. So, what are the implications for PAs? The main challenges will be how we deal with, manage and take advantage of all these changes simultaneously. OCTOBER/NOVEMBER 2016 | WWW.EXECUTIVEPA.COM.AU 61