Executive PA Australasia Issue 3 2019 | Page 21

SEXUAL HARASSMENT were nervous about how it would look.” These reactions have an impact on equal opportunities for men and women. Sexual harassment policy that is hastily put together to satisfy the media can leave employees— women in particular—at a professional disadvantage. These consequences have serious negative effects on the health of a workplace and its culture. The focus: creating culture According to global research, “Nearly 70 percent of executive leaders have either initiated or enhanced their sexual harassment complaint management training” in response to the scandals in late 2017. A complaint should be the worst case scenario, and training an executive to manage a report, instead of creating a positive culture is like shutting the gate after the horse has bolted. Instead, executives should establish a culture where workplace harassment in any form is unacceptable. “A policy is not going to do the work for you. It’s there to educate and give people warnings. It’s up to the managers to intervene and coach their people on appropriate conduct if they go too far, well before it becomes a complaint,” Karen Gately said. “People’s thinking and decision making is guided by a culture, not controlled by policy.” Rules don’t work when people don’t respect them. Compelling people to report and ‘dob’ on one another doesn’t foster a culture of respect that prevents sexual harassment. Instead it can either force people to hide misbehaviour or simply stop engaging with their colleagues altogether. Managers and executives are responsible for setting this culture. They need to lead by example and invest themselves in the prevention of harassment. S Best practice in the public eye The Guardian and other media outlets have continued to pull apart Alphabet’s policies. One article says Google “failed to pass several proposals to address sexual harassment … as Alphabet faces growing pressure from shareholders and employees.” The media’s attention is fixed on policy, leaving large organisations like Alphabet in a tricky spot. On one hand, they have to satisfy the media’s hunger for overreaching policy to protect their share value and public image. On the other, they have a responsibility to develop good culture and a workable policy to protect their employees. Small and medium sized businesses don’t generally fall under the media’s microscope, but they suffer a similar problem. Without an over- prescriptive policy, smaller organisations are more vulnerable to expensive and potentially catastrophic lawsuits. If executives should be more focused on developing corporate culture alongside workable policies, shouldn’t the media be focused on that too? While good policy is a necessary foundation for handling sexual harassment complaints, the development of corporate culture and thoughtful leadership is much more important. Perhaps now business leaders should be more concerned with their employees’ well-being than headlines. If they continue to be good examples of policy and corporate culture, the public and the media’s opinions may even follow suit. Issue 3 2019 | Chief of Staff 21