Executive PA Australasia Issue 1 2020 | Page 41

EVENTS What to look for in a destination Andrew Hiebl, CEO of the Association of Australian Convention Bureaux (AACB), outlines what factors EAs should consider when choosing a destination for their next event. DESTINATION NEWS Brisbane smashes visitor records in 2019 Brisbane has broken visitor arrival and spending records after a ‘dramatic surge’ in interstate and international visitors last year. Results from Tourism Research Australia’s International Visitor Survey found that visitors from China, Canada and the United States found Brisbane an attractive place to visit. Brisbane Mayor, Adrian Schrinner said the growth is a result of targeting these visitor markets. “This is great news for our city, which is in hot pursuit of the lucrative North American market,” Cr Schrinner said. “We have partnered on marketing campaigns in this region and alongside new direct routes to Brisbane from San Francisco and Chicago, we expect to see even more uplift in this market.” S BUREAU NEWS Australian Bureaux are ‘standing ready’ to provide bushfire updates to EAs The Association of Australian Convention Bureaux (AACB) has released a statement in the wake of the recent bushfire disaster, saying its member bureaux will provide up-to-date information for event organisers and EAs looking to host conferences and events in their regions. “There is a lot of misinformation spreading globally about the Australian bushfires via mainstream and social media channels that needs to be addressed. Australia’s convention bureaux are best placed to provide up-to-date business events information given they are on the ground in each state and territory with direct connection to industry operators in their respective regions,” said AACB CEO, Andrew Heibl. S There is still plenty of scope to help work with many of Australia’s convention bureaux in 2020, to tap into the services and advice on offer as outlined in my previous columns in Chief of Staff. So, what should you look out for in a business events destination? Naturally, I suggest that you start with destinations that have a convention bureau. And there is good reason for this. Typically, convention bureaux exist in destinations that have the quality infrastructure and services required to host meetings and conferences. They will also represent communities that are welcoming and want to host your events, as well as local economies geared to servicing visitors. A convention bureau can be found: w as an independent authority (incorporated association or company limited by guarantee) w within a regional tourism or economic development organisation w within state/territory or local government w in most city or regional destinations Search for organisations with the terms ‘Destination Convention Bureau’ or ‘Business Events Destination’ within their title. Be it a team of two or more than thirty, convention bureaux have personnel dedicated to providing free advice to organisers of business events. They have local expertise and understanding of venue capabilities and capacities, accommodation options, and unique spaces that may not be common knowledge. They also have direct access to local government authorities and experience in approval processes that may be required for use of public spaces. If you are looking at more than one destination, even better. Convention bureaux will work with their partners to put forward their best proposal in order to secure your business. So, make working with a convention bureau your 2020 resolution. S Issue 1 2020 | Chief of Staff 41