EVOLVE Business and Professional Magazine November 2019 | Page 11

This may seem an unusual way to come to a decision for a seven-figure deal: ask the employees. But it made total sense to Bowler. Instead of imposing additional work on the staff, which could have brought At Daytona Beverages, Bowler said a key to building a better workplace is to improve its culture by making everybody feel included. “You can’t say, ‘Hey, let’s all act like owners,’ if not everybody is friction, they incorporated them into involved in the nuts and bolts,” he said. deal was done, they were excited about exactly what the distributor is making financially and drives them the prospects, he said. The payoff, he added, has been twice the sales growth rate than had been expected. “If people commit beforehand, they will always do a better job,” Bowler said. “If you lay out the path to success at the ground level in advance, the extra hours or the additional work that will be required, it is much more effective than saying, ‘Here’s what we’ve got for you, I need you to work twice as hard.’” More companies are taking steps to improve the employee experience across Volusia County, part of a wider trend to do social good, whether by reducing carbon emissions, helping the community or promoting diversity and gender equality at the workplace. A growing body of research shows that when companies turn their focus from short-term margins to investing in environmental, social and governance issues, they not only do good for society but also improve their financial performance. Boston Consulting Group, a management consultancy, has found that companies that do well in addressing societal problems have higher margins and valuations. Daryl Brewster, CEO of the Chief Executives for Corporate His company pays workers a profit dividend, which shows to help improve the results. Employee-led teams also handle issues from healthcare to safety, and Bowler has been encouraging them to do more. “We really try to build a foundation from the ground up, not a top-down foundation, and let people tell us how to run the business, and not us tell them how to run it,” he said. “We run this like a family corporation. It is an open door, but we have very good policies and procedures that everyone feels comfortable following.” The teams have made decisions to save the employees money. For example, they agreed to switch from a standard health insurance package to a self-insurance plan that is 60% covered by the company, 40% by the employee. Bowler said investing in employee welfare is wise. “Ultimately, it is the people who make this a special business and our job as managers is to keep this culture going.” One way, he said, is to show up to work every day. “If you are willing to do everything that everybody else is doing, the company will be a lot more successful.” A WORK-LIFE BALANCE Purpose (CECP) in New York, a CEO-led coalition that promotes Foundation Risk Partners, an corporate responsibility, said in a recent blog post that employee insurance brokerage in Daytona Beach, programs have gained importance as the national unemployment has put employee wellbeing at the top rate has dropped below 4% from 10% in 2009-10, according to data of its agenda from the day it launched in from the U.S. Bureau of Labor Statistics. 2017. Its headquarters have good lighting “If a company wants to attract and retain the best talent, it must and plenty of sunlight. Employees can put a focus on their needs,” Brewster said. exercise or do yoga in recreational areas, “Companies are doubling down on support and protection or play foosball or ping pong. for employees in ways such as education, nonprofit fellowships, healthcare, pro bono sabbaticals, and more,” he wrote. Some like Google, the California-based technology giant, are taking it further, he added, by providing employees with the tools and support “to make a difference in the world.” ” making the decision so that when the Chris Bowler INVESTING IN CULTURE This costs money, of course, but Charlie Lydecker Charlie Lydecker, the president and CEO, said it gives the employees, or team members as he calls them, a better work-life balance and keeps Companies are doubling down on support and protection for employees in ways such as education, nonprofit fellowships, healthcare, pro bono sabbaticals, and more.” NOVEMBER 2019 | 11 |