EVOLVE Business and Professional Magazine May 2020 | Page 34

10 Tips to Keep Your Business Strong During the Covid-19 Pandemic by Jeanne Coates These are challenging times. Lots of business owners have closed their doors, sent employees home and are now wondering how they can keep business afloat while we wait for our lives to return to some semblance of normal. Universal worries include health, finances and a desire to help take care of family, friends, employees and clients. It is a time to take stock, but it’s also a time to seize opportunities. The recovery will come. You want to be ready when it does. How do you position your business for success? These ideas work whether your ideal customer is a business or a consumer. 1. Stay in touch with your audience: a. Virtual Storytime: Send your clients a video of you telling a story, sharing your expertise, or something that will engage them. If you can clear a small space in your home, you can set up a makeshift studio. Your phone or ipad can be used to record your video. Keep it short, under 15 minutes, and upload it to YouTube.com. You can then share the video link with clients and via social media. b. Write an Article/Start a Blog: Educate your audience in an easily shareable format. If you are a dentist, tell your patients what steps to take in a dental emergency. If you’re a plumber, share tips on home maintenance, like how to keep your pipes healthy. This may be a big opportunity for home improvement companies, since people are spending more time in their homes and are identifying things they would like to change. No matter what your business, you can stay in front of your audience by sharing your expertise. c. Virtual entertainment: My insurance agent recently posted a video of him playing the banjo. It made me smile, and strengthened our relationship. If you are an entertainer, this makes perfect sense, but if you have a talent you don’t normally share with your audience, this is a great way to engage them on another level. ” If you have an email list, no matter how small, use it. Let your subscribers know how you are handling the crisis.” 2. Start offering recorded classes/lessons/education: Music stores and teachers, art lessons, restaurants that can offer cooking lessons, gyms and trainers, tutors – anything that can be shared over Zoom is an opportunity. Think about what services you can still provide from a distance. | 28 | EVOLVE BUSINESS AND PROFESSIONAL MAGAZINE