speak louder than words ” idiom , underscoring how appreciation and caring for employees as individuals offer a simple approach to a happy and productive work environment .
When asked outright about her contributions to this culture , Morgan humbly repeats , “ the story of my company is that the employees make me . You can have all the bells and whistles , but it doesn ’ t matter without the right team .” That appreciation permeates her recollection of her company ’ s history and accomplishments , carrying with them a distinct pride that goes beyond the business doors .
Despite Covid related setbacks in resources and profits , Morgan “ made it work ” so her employees and her community were taken care of . When asked about her company ’ s role during this unprecedented time , she says , “ I hope we ’ re a light for everyone in what seems like a dark season .”
Similarly , Halifax Health shows how even a large organization with thousands of employees can lead with a people-first strategy . From staff to patients , Kim Fulcher , the Senior Vice President and Chief Human Resources Officer tells EVOLVE of Halifax ’ s commitment towards “ one mission to make our community a better place .” This commitment manifests as an exceptional and personal engagement with employees and patients alike , beginning with the company ’ s CEO , Jeff Feasel , who personally recognizes employee achievements at events , including seasonal birthday celebrations , five-year work anniversaries , and
recognition awards . The annual Team Member banquet , an employee favorite , is the largest event Halifax Health holds for team members and is where the team member of the year is named . Another favorite is the annual Induction Ceremony to the Halifax 100 , which recognizes employees with 30 + years of service .
Fulcher goes on to say , “ our very purposeful culture is rooted in Safety , Compassion , Image and Efficiency . Every year we hold 30 plus events for our team members to recommit to those quality standards and Jeff attends every session . It is this kind of leadership and commitment which keeps us all on the same page .’
The statement offers a map to employers looking to increase employee satisfaction , retention , and , yes , productivity . Whether a local machine company , a large health organization or a Fortune 500 business , a culture based in humanity , it seems , is truly the defining characteristic of an exceptional business .
Kim Fulcher
Joey Florez is a writer , teacher , and actor . He earned his BA in English from Georgia Gwinnett College with a minor in Religious Studies and is currently pursuing his MFA in Creative writing at Lesley University in Cambridge , MA .
FEBRUARY 2022 | 21 |