Details Flowers Software partners
“ I think what makes our software really unique is that it ’ s made for creatives ,” explained Heck . “ It ’ s visually pleasing .”
When Heck thinks about the 800 floral events that brought her to where she is today , she always thinks of the people she worked with .
“ I loved working at all the local venues ,” she said . “ Some of the people there are lifelong friends of mine now . I couldn ’ t have started a business like I did without the flower design business .”
While others cast their doubts upon Heck as she changed her business , she never gave up hope . As she put it , she saw the light at the end of the tunnel . Now , her thriving business just passed the million-dollar year mark with the help of nine full-time employees . She also has customers in 48 states and 13 countries . That growth , she said , comes from listening to clients . “ The biggest lesson I learned from my years in wedding and event design is to always give your customers a memorable and wow-worthy experience ,” she said . “ Our clients continually remark that our customer service team always makes them feel special , important and listened to . At Details , we strive to make every interaction a memorable one in the best possible way .”
She also was accepted into the Small Business Administration ’ s Emerging Leaders Initiative , an executive-level series to accelerate the growth of high-potential businesses in underserved cities .
Part of the program included identifying a three-year growth plan . For Heck , she wants a 25 % year-over-year revenue growth while doubling her client base . She also plans to add several C-level positions to scale .
“ I ’ m proud I didn ’ t give up ,” said Heck . “ There were a lot of moments along the way that were very challenging . I feel like I listened to that constant voice that was saying , ‘ you can do this .’ I look back on all those times that were really difficult . I feel like I ’ ve been rewarded because I ’ ve pursued it . “
Spirited Entrepreneur Goes From Food Truck to Storefronts
Stoked Poké , owned by Eric Jackson , specializes in authentic fresh poké bowls , fresh acai bowls and other healthy eats . Four years ago , Jackson took a surfing trip to Hawaii and fell in love with the dish , poké , which is Hawaiian for “ to slice ” or “ cut crosswise into pieces ” and consists of diced raw fish served as an
Stoked Poké fresh bowls
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Eric Jackson