Employee Engagement :
What You Can Do
According to Gallup , only 32 % of U . S . employees overall are engaged . However , there are organizations that have more than doubled this percentage . Gallup ’ s Exceptional Workplace Award winners averaged 70 % employee engagement even during a highly disruptive 2021 . Here ’ s what they do differently :
Use organizational culture and values to guide business decisions . The most successful organizations put their values at the center of all decisions . Employees can see the organization ’ s values lived out through decisions , which builds trust in leadership .
Embrace flexible work environments . Flexibility can take on different meanings for employees , depending on the type of work they do and the ideal physical location for them to have outstanding individual performance , team collaboration and customer value .
Focus on employee wellbeing . Work and life are blended for many employees , consider the demands of life inside and out of the workplace . Consider how career , social , financial , physical and community wellbeing affect employees , and provide resources designed to improve these important elements of wellbeing .
Tailor communication to reach teams where they are . Transparent and creative omnichannel communication to employees and customers is more likely to reach and resonate with a wide variety of people .
Enable managers to manage through times of change . Every person has a different worklife situation , and only managers can understand these nuances and make adjustments based on how each individual best performs , collaborates and brings value to customers .
Source : Jim Harter , Ph . D ., ‘ US Employee Engagement Slump Continues ’, April 25 , 2022 , gallup . com / workplace / 391922 / employeeengagement-slump-continues . aspx
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