Evolution International Ltd Course Brochure V3.0 | Page 75

Principles of Communication
When working in the adult social care sector,
communicating is essential to develop your
understanding of a service user's needs, so you
can provide them with the support they require. If
the information exchanged is inaccurate or
misleading, mistakes can be made which can
result in ineffective care and a negative view of the
service. Professionals will form many different
relationships in their work. Some will be formal and others more
informal. Whoever you are communicating with and whatever the
method you use it is essential that you make sure your communication
is appropriate and effective. This course covers some of the different
ways of communication, how to identify barriers to communication and
how to reduce these, making sure the person you are communicating
with understands what you are communicating, how to get help with
communication issues and much more.
This course will cover the following modules:
Module Number
1
2
3
4
5
6
7
Module Name
Reasons People Communicate
Ways of Communicating
Identifying Communication Barriers
Reducing Communication Barriers
Checking Understanding
Getting Help With Communication Issues
Confidentiality
Approved by: CPD
Duration: 75 minutes
Pass Required: 70%
Cost: £25.00 + VAT
75
V3.0