Everything Horse magazine Magazine, October 2014 | Page 33

TIPS AND IDEAS Social media for the equestrian business Engaging ideas…. By Emily Huxtable of Equine Events When any brand or professional launches a Facebook page or Twitter account, it can be all too tempting to become what I call a ‘Like Hunter’. You become obsessed with getting to that ‘magic number’ of likes, whatever that may be. This may be successful in the short term at getting potential customers, owners, sponsors to your page or Twitter feed. However, the secret in keeping them there is in getting them engaged. When you are buying new pieces for your wardrobe, be it horsy or townie, then try and work it into what else you have in your wardrobe. For example if you are buying new breeches, what other colours do you have in your wardrobe that would compliment them? If you own lots of Black or Navy, go for a plaid pair of breeches that maybe have a fine dark check through out but are perhaps of a brighter colour, which you can then echo throughout your outfit with some nice winter accessories – such as gloves or scarves? This way you update your riding wardrobe without breaking the bank! Engaging your fans means encouraging them to like, comment or share your content and in turn this will dramatically increase the amount of people who see it, also known as your reach. Your fans can actually work for you as a marketing tool. Every time one of your fans likes or comments on a post, it is seen by all of their friends and can rapidly be shared throughout thousands of people in a short space of time. So how do you keep fans engaged? 1. Tell your story Every rider and business has a story every horse owner can relate to. Hope you found my tips useful and whatever the winter weather throws at you, remember to stay warm and stylish!! October 2014 • Issue 13 • Everything Horse UK Magazine Share your highs and lows of competition with your fans. Everyone has bad days and the equine community understands Emily Huxtable this, don’t be afraid to do a Facebook write up or blog and reflect on the event or show. 2. Respond to comments, both positive & negative If you thank someone for positive review or comment of you or your business, they are more likely to become a dedicated super-fan, spreading the good word about you as a rider or trainer. If you receive a negative comment, hiding or deleting it is an absol