Everything Horse magazine Everything Horse UK Magazine, March 2015 | Page 14

Top Tips for Equestrian Businesses Horse & Country TV goes live in Australia Horse & Country TV, the award winning international TV channel devoted to equestrian sports and lifestyle, has now gone live in Australia. The network offers a lively mix of top international sport, behind the scenes shows with leading trainers and personalities from the equestrian sector, and compelling documentaries on travel and adventure, food, farming and country living. The channel is presently available on Fetch TV for Dodo and SlimTel customers, where it is being offered as an à la carte option for $7.95 (AU) per month. The Channel will also be rolling out on other Fetch TV partner networks in the coming weeks and is actively pursuing other distribution opportunities. Further announcements in this regard will be made in the future. H&C TV’s CEO Heather Killen says that H&C TV is working to broaden the platforms on which the channel will be offered, to make it accessible over the internet and on mobile devices as well. The Company also plans to make the channel available through mainstream television platforms in the future. The dynamic team at H&C TV (UK) has been busy putting together an amazing schedule of programs for Australian audiences. The line-up includes: FEI World Cup Jumping, Dressage and Driving series, FEI Nations Cup Showjumping series and FEI Equestrian World magazine series, The Global Champions Tour, At Home with Carl Hester, Carl & Charlotte: Dressage Superstars, extended coverage of Badminton Horse Trials 2015, Backstage Pass with Monty Roberts, Parelli Horsemanship’s Amazing Grace, Chris Cox Horsemanship, Yard Talk and H&C Masterclass featuring equestrian stars such as Boyd Exell and Sam Griffiths, and Vet Essentials. In addition to its international content, H&C TV plans to develop and acquire local programming and will produce an Australian version of its successful equestrian magazine show format. For more information and to follow H&C TV (Aus) news visit:-The Australian website www.horseandcountrytv.com.au Social Media made simple By Equine Events UK As of January 2015, Facebook has just surpassed 1.23 billion monthly active users. The largest online community ever created, and all brought together by this one simple site. A community that includes every walk of life imaginable, all accessible through one click of that search bar. So then how can you, as a brand, rider or trader, become part of the community relevant to you… the community that will potentially keep you in business? The simple answer is Facebook groups. Facebook groups are a fantastic networking tool and allow anyone to reach the potential customers at street level. Take all comments in a positive light. If someone says not to use you or your product for a certain reason, ask them why, offer some form of assistance or compensation, take stock of the issue and address it professionally. Do not bite back. Be honest and if you feel you made a mistake or are being discussed unfairly speak out. To join a group you have to join using your personal profile, so if you don’t want to do this then Facebook groups might not be for you. However it is nice for communities to feel they are speaking directly to the rider/manager/ owner of the business in question in conversation. Focus on a handful of groups to begin with. Simply visit each one and see what conversations are relevant to you or if you are looking for some simple unquantified market research then groups are the perfect place to pose questions to your target market. Not sure you can find the Groups are correct group for essentially free your potential Picking a specific online forums customer? Start for discussion group local or one yourself… between members. whether it be integral to your Sounds scary. ‘Dressage Training The ‘F’ word. business can be a South Devon’ or We all know ‘Saddle Fitting fantastic way to how sometimes Wiltshire’. Open destructive forums talk with potential a group, promote can be to a brand; it to friends customers on an encouraging nasty and colleagues gossip which can and promote informal level lead to significant discussion. losses in business. Facebook is a However, join community and you need to be part the right ones and use them in a of it! professional manner and they can do a world of good to a reputation. Picking a specific group local or integral to your business can be a fantastic way to talk with potential customers on an informal level. Groups are comprised of members who have applied to be a part of them, purely on the fact that they want to discuss those certain topics. Maybe they are looking for a recommendation for a good local saddler or dentist, they may be on the hunt for that perfect calming supplement or looking for the correct bit for a youngster. These communities are a great place to promote your business or Facebook page.