booking
You can book: In person at Sage Gateshead By phone on 0191 443 4661 Online at sagegateshead. com You can select your seat when you book online.
Ticket Office hours
Ticket Office is open Monday- Sunday from 10am-6pm on non-performance days. On performance days it is open for thirty minutes after the start of the last performance. On Sundays and Bank Holidays phone booking closes at 6pm.
Purchasing Tickets
Payment can be made by Mastercard, Visa, Debit and Maestro / Switch cards or by cheque. Cheques should be made payable to North Musuc Trust and please include your card number on the reverse.
Where you book a ticket for a show, exhibition, display, event or performance at Sage Gateshead you agree to our terms and conditions.
Transactions over the phone or online incur a £ 2.50 handling fee. There is no handling fee to buy in person from Ticket Office. See website for full details.
The information in this Events Diary is correct at the time of printing but is subject to change and it is your responsibility to ascertain whether a performance has been cancelled or rescheduled.
Concessions
Concessions for under 16s, students, people over 60 and the unemployed are available for many of our performances: ask Ticket Office for details.
Children aged 2 and under may sit on your lap and therefore do not require a ticket, unless attending under 5s sessions, family events, family performances or workshops.
For every performance, one free ticket is available for the carer of those who need assistance to attend the performance.
Multibuy m c
Book a multibuy deal and save on your classical concerts marked‘ M’. Book from as little as four concerts to receive discounts from 10 %- 25 %, plus other benefits including a choice of payment options and priority booking for next season. Ask at Ticket Office for details.
Collecting Tickets
When collecting prepaid tickets, please bring the credit card with which you paid and appropriate identification.
Refunds and Exchanges
Please note we are unable to offer refunds except in the event of a cancelled performance. Sage Gateshead reserves the right to substitute artists and alter the advertised programme without prior notice. This does not affect your statutory rights. Handling fees will be retained in the event of a refund.
Tickets may be exchanged for seats for the same or higher price for a performance of the same production up to 24 hours before the performance. Exchanges are strictly subject to availability. A £ 2.50 handling fee will be charged per transaction. All original tickets must be produced before an exchange can be processed. Handling fees will be retained in the event of an exchange.
TicketPlan Refund Facility
Ticket cancellation protection is now available at a cost of £ 2 per ticket. This will protect you against cancellation resulting from accidents, unexpected illnesses and adverse weather where the Police service or other Government Agency have issued warnings not to travel. For full terms and conditions visit our website sagegateshead. com or call Ticket Office on 0191 443 4661.
Gift Certificates
You can buy gift certificates from Ticket Office or from our website: they are available in denominations of £ 1 and multiples thereof. Gift certificates are now redeemable online, for more information please contact Ticket Office or visit: sagegateshead. com / ticketoffice.