booking
You can book : In person at Sage Gateshead By phone on 0191 443 4661 Online at sagegateshead . com You can select your seat when you book online .
Ticket Office hours
Ticket Office is open Monday- Sunday from 10am-6pm on non-performance days . On performance days it is open for thirty minutes after the start of the last performance . On Sundays and Bank Holidays phone booking closes at 6pm .
Purchasing Tickets
Payment can be made by Mastercard , Visa , Debit and Maestro / Switch cards or by cheque . Cheques should be made payable to North Musuc Trust and please include your card number on the reverse .
Where you book a ticket for a show , exhibition , display , event or performance at Sage Gateshead you agree to our terms and conditions .
Transactions over the phone or online incur a £ 2.50 handling fee . There is no handling fee to buy in person from Ticket Office . See website for full details .
The information in this Events Diary is correct at the time of printing but is subject to change and it is your responsibility to ascertain whether a performance has been cancelled or rescheduled .
Concessions
Concessions for under 16s , students , people over 60 and the unemployed are available for many of our performances : ask Ticket Office for details .
Children aged 2 and under may sit on your lap and therefore do not require a ticket , unless attending under 5s sessions , family events , family performances or workshops .
For every performance , one free ticket is available for the carer of those who need assistance to attend the performance .
Multibuy m c
Book a multibuy deal and save on your classical concerts marked ‘ M ’. Book from as little as four concerts to receive discounts from 10 % - 25 %, plus other benefits including a choice of payment options and priority booking for next season . Ask at Ticket Office for details .
Collecting Tickets
When collecting prepaid tickets , please bring the credit card with which you paid and appropriate identification .
Refunds and Exchanges
Please note we are unable to offer refunds except in the event of a cancelled performance . Sage Gateshead reserves the right to substitute artists and alter the advertised programme without prior notice . This does not affect your statutory rights . Handling fees will be retained in the event of a refund .
Tickets may be exchanged for seats for the same or higher price for a performance of the same production up to 24 hours before the performance . Exchanges are strictly subject to availability . A £ 2.50 handling fee will be charged per transaction . All original tickets must be produced before an exchange can be processed . Handling fees will be retained in the event of an exchange .
TicketPlan Refund Facility
Ticket cancellation protection is now available at a cost of £ 2 per ticket . This will protect you against cancellation resulting from accidents , unexpected illnesses and adverse weather where the Police service or other Government Agency have issued warnings not to travel . For full terms and conditions visit our website sagegateshead . com or call Ticket Office on 0191 443 4661 .
Gift Certificates
You can buy gift certificates from Ticket Office or from our website : they are available in denominations of £ 1 and multiples thereof . Gift certificates are now redeemable online , for more information please contact Ticket Office or visit : sagegateshead . com / ticketoffice .