arris1408_arris 29/08/2015 09:16 Page 1
nPVR good for subscribers
and providers
ARRIS’s Consumer
Entertainment Index
survey shows viewers
dislike managing a full
PVR disk and want
more storage and a
better experience.
Cornel Circolian, CTO
EMEA for ARRIS, told
Advanced Television
the answer is nPVR,
which has major
benefits for the
subscriber and for the
operator.
ur survey shows
subscribers get
frustrated when they
have to manage their DVR capacity
when it reaches 100 per cent.
Network DVR can help and means
providers can up sell capacity and
functionality. It
doesn’t mean truly
limitless DVR is the
answer as most
content on DVRs is
not watched. Ninety
per cent is watched
within the first seven
days and after that window most of it
is never watched again.”
“nPVR is a huge enabler, not just for
capacity but also to provide a great user
experience – to connect users to their
entertainment wherever
they are. The nPVR takes
care of a number of
problems, for instance if I need to connect
to the DVR in my home I would need to use
upstream capacity and access networks are
asymmetric and storing my content in an
operator cloud takes care of that problem.”
“There are also cost benefits for the
operator but it’s more about enabling new
capabilities, new flexibility – garnering
“O
more revenue by upselling DVR
functionality and increasing ARPU. The
storage doesn’t have to be just
entertainment content, it can be UGC, for
example, and that
gives the operator a
very direct
relationship with the subscriber.”
“Of course, it’s not just about the
technology. We have customers who are
ready from a technology stand point but are
encountering problems from a content